Security Officer Shift Supervisor - Unarmed

Allied Universal; Scranton (Lackawanna County); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Holiday pay

Vacation pay

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security operations on a designated shift for a client site. The role involves supervising security personnel, coordinating with account and field managers, and ensuring post orders and incident response protocols are followed.

The successful candidate will have strong communication skills, the ability to write clear reports, and experience with security systems and CCTV.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication with ability to deal with all levels of personnel and the public.
• Ability to prepare reports and logs neatly.
• Valid Driver’s License with driving experience and clean record.
• Background check and drug/alcohol testing may be required.
• Intermediate computer skills to use wireless technology at client sites.
• Ability to handle crisis situations calmly and efficiently.
• Excellent customer service and communication skills.
• Must read and understand operating procedures and instructions.

Responsibilities

• Supervise security personnel on assigned shift; coordinate tasks and monitor performance.
• Conduct daily briefings with the team and report outcomes to management.
• Respond to incidents and notify authorities and clients as needed.
• Monitor security systems and CCTV; perform routine patrols and verifications.
• Ensure post orders are followed and rounds completed.
• File required reports and maintain daily security records.
• Interview, hire, and train security staff; oversee onboarding for new hires.

Education

High School Diploma or GED

Tools

Computers

Security systems

CCTV

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay Rate: $22.00 / Hour

• A security shift supervisor is a key member of the security supervisory team, responsible for the safety and security of people, property, and exhibits. They may also provide training and guidance to security staff.
• Here are some responsibilities of a security shift supervisor:
• Manage security personnel
• This includes assigning tasks, delegating duties, and monitoring performance.
• Conduct briefings
• Security shift supervisors may hold daily briefings with their team.
• Respond to incidents
• They may be responsible for responding to security incidents and notifying the proper authorities and clients.
• Monitor systems
• They may monitor security systems and CCTV, and perform regular patrols to identify potential breaches.
• Ensure post orders are followed
• They may ensure that security officers and other personnel follow post orders and complete established rounds.
• File reports
• They may be responsible for filing required reports.
• Train security staff
• They may interview, hire, and train security staff, including new hires and current staff. Training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.
• Keep records
• They may keep daily records of security-related incidents that occur at their place of employment
• The Security Site Supervisor must be highly proficient with Computers and Security systems.
• The Security Site Supervisor must be a subject matter expert as they oversee all training.
• The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer.
• The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers.
• They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.