Security Shift Supervisor - Unarmed

Allied Universal; Raleigh (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Holiday pay

Paid vacation

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in Raleigh, NC to oversee a client site during a specific shift. You will supervise security officers, coordinate with the Account Manager and Field Ops Manager, and ensure delivery of high‑quality services.

You will coach staff, document incidents, and communicate with site leadership and client representatives while maintaining a calm, professional on-site presence. Supervisory security experience is preferred.

Qualifications

• Must be at least 21 years old.
• Must possess effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs.
• Must be able to read and understand operating procedures.
• Licensing requirements may be required by state/local laws.
• Must possess a valid driver’s license with a clean record and driving experience.
• Background check and drug/alcohol test may be required pre-employment.
• Intermediate computer skills to utilize technology at client sites.
• Ability to handle crisis situations calmly and effectively.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise staff on assigned shift and provide coaching and discipline within empowerment range.
• Coordinate between site supervisor, Account Manager and Field Operations Manager.
• Act as liaison with client site leadership and security officers to ensure service quality.
• Handle crisis situations calmly and efficiently and maintain safety on site.

Skills

Communication skills

Customer service

Crisis handling

Computer skills

Education

High school diploma or equivalent

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 21 years of age
• Possess a high school diploma or equivalent
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.