Security Officer -Security Parking

PeaceHealth; Ketchikan (AK); On-site; USD 33,076 - 49,607; Full time

Benefits offered by this job

Full medical/dental/vision coverage

403(b) retirement plan with employer-m

Job summary

PeaceHealth seeks a Security Officer – Security Parking for a full-time position in Alaska. The role includes patrols, incident response, and access control within a hospital setting.

Responsibilities cover coordinating with law enforcement, escort services, and supporting Life Flight transports. Candidates should have security experience, CPI and de-escalation training within 180 days, and a valid Alaska driver’s license. The position offers comprehensive benefits.

Qualifications

• Minimum 2 years of security or law-enforcement experience.
• Healthcare facility security experience preferred.
• Complete CPI/De-escalation training within 180 days of employment.
• IAHSS – Basic within 180 days of hire.
• Valid Driver’s License.
• Basic Life Support on hire.
• Fingerprinting – Alaska state.
• Pass taser training if assigned and carry taser on duty (where required).

Responsibilities

• Patrol grounds, parking lots, buildings and secure entry/exit points.
• Provide stand-by or escort services to protect caregivers or patients.
• Assist with directions, locksmith tasks, jump-starts, tire changes, and reporting lights-on vehicles.
• Perform non-violent crisis intervention and de-escalation.
• Control crowds during high-traffic events.
• Coordinate with external safety and law-enforcement agencies.
• Respond to emergencies and follow codes and protocols.
• Assist Life Flight/Airlift NW transports and secure landing pad.
• Maintain documentation and manage access control using badge system.
• Perform other duties as assigned.

Skills

Verbal communication

Crisis de-escalation

Data entry

Physical fitness

Microsoft Office

Driving record

Education

High School Diploma or equivalent

Job description

Job Description

PeaceHealth is seeking a Security Officer – Security Parking for a full‑time, 1.00 FTE, variable position. Salary range: $24.01 – $36.01 per hour. The hiring rate depends on factors such as education, training, experience, collective bargaining agreement terms, seniority, etc.

Job Summary

The Security Officer is responsible for providing safety and security services through regular interactions with patients, visitors, caregivers, and clinicians in diverse situations. Responsibilities include coordinating with local law enforcement, conducting internal and external security patrols, dispatch, and access control.

Essential Functions

• Patrol grounds, parking lots, buildings; secure entryways and exits; address conduct issues, violations of policy, property damage; inspect safety features; respond to codes; assist with out‑of‑control patients; use electronic checkpoints.
• Provide stand‑by service or escort services to protect caregivers or patients as needed.
• Offer courtesy services such as directions, locksmith functions, jump‑starts, tire changes, reporting vehicles with lights on, and assist families in crisis.
• Perform non‑violent physical crisis intervention and de‑escalation techniques to neutralize extreme situations and mitigate negative outcomes.
• Control crowds during events resulting in influx of patients or visitors.
• Coordinate information, clarification of events, and emergency protocols with external safety and law‑enforcement agencies.
• Respond to all emergency situations and apply appropriate protocols for Code, Disaster (command center), ETO Exposure, Fire, Flood, Hazardous spills, and other code situations.
• Assist flight crew and ground crew with Life Flight/Airlift NW transports and secure the landing pad.
• Ensure adherence to protocols; file and maintain correct documentation, file reports, monitor visitor permits, and assist in maintaining building access control using the computerized badge/door system.
• Perform other duties as assigned.

Qualifications

Education

• High School Diploma (Preferred) or equivalent.

Experience

• Minimum of 2 years of military or civilian security or law‑enforcement experience.
• Preferred: Healthcare facility security experience.
• Required: Complete CPI/De‑escalation training within 180 days of employment.

Credentials

• Complete IAHSS – Basic within 180 days of hire.
• Valid Driver’s License.
• Basic Life Support upon hire.
• Fingerprinting – State of Alaska for positions in Alaska.

Skills

• Excellent verbal and written communication skills (Required).
• Ability to formulate a plan of action, carry it out with control, and apply crisis intervention and de‑escalation skills (Required).
• Ability to perform data entry as necessary (Required).
• Good physical condition to walk, run and lift as needed (Required).
• Working knowledge of Microsoft Windows, Outlook, Teams, Word, and Excel (Required).
• Acceptable driving record in accordance with the PeaceHealth Motor Vehicle Safety Policy (Required).

Department / Location Specific Notes

• If assigned location requires the use of tasers, successfully pass Taser Training Program. After completion, officers will be required to carry the taser while on duty.
• System Support Services – Public Safety Security: BLS not required.

Working Conditions

Lifting

• Fine motor skills to grasp and control medical equipment and perform precise procedures.
• Child Care Attendant: Ability to move around with occasional sitting. Lift/carrying up to 25 lbs occasionally; push/pull up to 50 lbs occasionally.
• Frequent bending, kneeling, squatting, stooping, reaching, grasping.
• Occasional push/pull up to 50 lbs; occasional reaching, bending, stooping, squatting, crouching, kneeling, grasping.
• Security: Ability to move around with occasional sitting; continuous movement. Lifting/carrying frequent up to 10 lbs; occasional up to 50 lbs.

Environmental Conditions

• Exposure to biohazard, body fluids, and airborne particles.
• Child Care Attendant: Exposure to biohazard, body fluids, and airborne particles.
• Exposure to outside temperatures (seasonal).
• Exposure to toxic or caustic chemicals.
• Security: Time spent on site in medical/hospital setting.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
• Ability to communicate and exchange accurate information.

Benefits

PeaceHealth offers a comprehensive total rewards package including full medical/dental/vision coverage; a 403(b) retirement plan with employer‑mandated base and matching contributions; paid time off; employer‑paid life and disability insurance with optional buy‑up coverage; tuition and continuing education reimbursement; wellness benefits; and expanded EAP and mental health programs.

EEO Statement

PeaceHealth is an equal‑opportunity employer. EEO affirmative action employer/Vets/Disabled in accordance with applicable local, state or federal laws.