Security Officer | San Diego Natural History Museum

e-Active B.V.; San Diego (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free admission to Balboa Park museums

Free admission to San Diego Zoo and Sd

Job summary

The San Diego Natural History Museum is seeking intuitive, reliable, and detail-oriented Security Officers for part-time/as-needed shifts. You will patrol, observe, and report to the Safety & Security Manager, upholding museum rules while delivering stellar customer service to guests and vendors.

Must hold a valid Guard Card BSIS and CPR/AED/First Aid certification, with strong communication skills and the ability to stand for long periods. Good knowledge of policies and procedures is essential.

Qualifications

• Part-time/as-needed Security Officer role with afternoon/evening/weekend shifts.
• Experience as a security officer and ability to handle diverse guests and vendors.
• Must maintain professional demeanor and strong attention to detail.
• Ability to stand long periods and communicate clearly during shifts.

Responsibilities

• Patrol the museum, observe activity, and report to Safety & Security Manager.
• Provide high level customer service to guests, staff and vendors.
• Enforce museum policies with guests and staff as needed.
• Document daily actions and incidents in a Daily Log.
• Respond to complaints and requests for assistance; determine course of action.
• Respond to emergencies inside and outside the museum (disasters, medical).
• Assist with building access and deliveries; support Facilities staff as needed.
• Occasional overnight shifts and day shifts to support operations.
• Assist with stock of inventory and vending machine as needed.
• Perform other duties as assigned by the Safety & Security Manager.

Skills

Report writing

Incident assessment

Observation skills

Crowd control

Conflict resolution

Surveillance techniques

Emergency response

Customer service

Communication skills

Stand-well-being under pressure

Education

Guard Card BSIS

CPR/AED/First Aid Certification

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

Security Officer | San Diego Natural History Museum

Love nature?Then you’re going to love The Nat.

The San Diego Natural History Museum (The Nat) was founded by amateur naturalists in 1874 and has played a major role in the conversation of our region. The Nat recently celebrated its 150th anniversary and completed a strategicplan focused on encouraging a love for nature, levering science and collections for conservation, and using our own voice to be here for nature.

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills as part-time/as-neededSecurity Officers. Security Officers are expected to uphold Museum rules and regulations by patrolling, observing, and reporting to the Safety & Security Manager. Security Officers are also expected to set the example for Museum safety and stellar customer service, and assist Museum guests, employees, and vendors during emergency situations.

Areas of responsibilities include:

• Patrol building, observe activity, and provide daily reports under the direction to the Safety & Security Manager.
• Provide a high level of customer service and assistance to all Museum guests, staff, volunteers, and vendors.
• Maintain a strong working knowledge of Museum policies and procedures, enforcing them with guests, staff, volunteers, and vendors as needed.
• Document daily actions and situations in a Daily Log.
• Respond to complaints and/or requests for assistance and evaluate appropriate course of action.
• Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
• Assist with building access and receiving/deliveries.
• Conduct occasional overnight Security shifts as requested.
• Conduct occasional day shifts as requested to support Facilities Associate.
• Help with stock of inventory and the vending machine as needed.
• Perform other duties assigned by the Safety & Security Manager and/or Operations leadership.

Qualifications:

• Previous security officer experience that includes many of the following skills.
• Report writing, incident assessment and review, observation skills/situational awareness, crowd control, security specific conflict resolution, surveillance techniques, access control, emergency response.
• Excellent customer service skills with the ability to maintain a professional and calm demeanor in a challenging, dynamic environment with all types of guests, staff, volunteers, and vendors.
• Strong communication skills with attention to detail.
• Must be able stand for long periods of time, respond quickly and communicate verbally for the majority of each shift.
• Ability to perform crowd control by providing clear guidance and direction
• Current Guard Card certification through BSIS
• Current CPR/AED/First Aid Certification
• Proficient in Microsoft Word, Excel, Outlook, and Teams.

This is a part-time/as-needed position.Afternoon, evening and weekend availability are currently highly desired.

Pay:$20/hour.

• Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Learn more about the Museum’s benefits here .

Job Function : Operations/Visitor Services/Security