Security Officer - Retail

Prosegur; Conroe (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K Plan

Job summary

Prosegur Security in Texas is seeking an Unarmed Security Officer to maintain a safe, secure environment at a retail site in Houston. You will deter theft, monitor access, and report incidents promptly, following client procedures and company policies.

The role requires reliability, attention to detail, and strong customer service, with the ability to stay calm in routine and emergency situations. Shifts include 1st, 2nd, 3rd, weekends, and summers; relocation not offered.

Qualifications

• Must possess a Texas Non-Commissioned Level II Unarmed Security License.
• Valid driver’s license with a clean MVR.
• High School Diploma or GED.
• Prior security or customer service experience preferred (construction or industrial setting a plus).
• Strong observational and communication skills.

Responsibilities

• Maintain a visible security presence to deter unsafe or unauthorized activity at the site.
• Patrol designated areas on foot or by vehicle to monitor site safety, protect assets, and detect suspicious behavior.
• Observe, document, and report incidents, hazards, or irregularities according to company and client procedures.
• Control access to the site, verifying credentials and ensuring only authorized personnel and vehicles enter.
• Respond promptly to emergencies, alarms, or incidents, following established protocols.
• Enforce company and client rules, including safety regulations and access control procedures.
• Provide assistance and directions to site personnel, visitors, or contractors as needed.
• Complete accurate and detailed daily activity and incident reports.
• Maintain professional appearance and conduct at all times in accordance with company standards.
• Communicate effectively with supervisors and team members to ensure consistent site coverage.
• Perform other related duties as assigned by the Site Supervisor or Account Manager.

Skills

Customer service

Observation

Communication

Reliability

Education

High School Diploma

Job description

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largestsecurity services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills / Requirements

Location: Conroe & Houston, TXPay Rate: $16.50 per hour (Non-Exempt / Full-Time) All shift availableReports To: Site Supervisor and Account Manager

Position Summary

The Unarmed Security Officer is responsible for maintaining a safe and secure environment at a retail site in Houston, TX. This position plays a vital role in preventing theft, vandalism, and unauthorized access while ensuring compliance with Prosegur and client safety requirements. The Security Officer will conduct patrols, monitor entry points, observe for safety hazards, and report incidents in a professional and timely manner.

This role requires reliability, attention to detail, and strong customer service skills, with the ability to remain calm and professional in both routine and emergency situations.

Duties and Responsibilities (include but are not limited to):

• Maintain a visible security presence to deter unsafe or unauthorized activity at the site.
• Patrol designated areas on foot or by vehicle to monitor site safety, protect assets, and detect suspicious behavior.
• Observe, document, and report incidents, hazards, or irregularities according to company and client procedures.
• Control access to the site, verifying credentials and ensuring only authorized personnel and vehicles enter.
• Respond promptly to emergencies, alarms, or incidents, following established protocols.
• Enforce company and client rules, including safety regulations and access control procedures.
• Provide assistance and directions to site personnel, visitors, or contractors as needed.
• Complete accurate and detailed daily activity and incident reports.
• Maintain professional appearance and conduct at all times in accordance with company standards.
• Communicate effectively with supervisors and team members to ensure consistent site coverage.
• Perform other related duties as assigned by the Site Supervisor or Account Manager.

Qualifications and Requirements:

• Must possess a current State of Texas Non-Commissioned Level II Unarmed Security License.
• Must hold a valid driver’s license with a clean Motor Vehicle Record (MVR).
• High School Diploma or GED required.
• Prior security or customer service experience preferred (construction or industrial setting a plus).
• Strong observational and communication skills.
• Ability to complete accurate written reports and follow detailed instructions.
• Must successfully complete a background check, drug screening, and motor vehicle record check.
• Ability to stand or walk for extended periods and work outdoors in varying weather conditions.
• Ability to remain professional, alert, and composed in high-pressure or emergency situations.

Core Competencies:

• Customer service and professionalism
• Observation and attention to detail
• Communication and teamwork
• Dependability and accountability
• Safety awareness and integrity

Prosegur Security State of Texas License #C14763

Job Code: #SCR123

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Non-Commissioned Security License- Level II
CPR Certification

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Shane Lewis

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends, Summers.

Relocation is not provided and travel is not required

Number of Openings for this position: 10