Security Officer - Retail

Davita Inc.; Battle Creek (MI); On-site; Full time

Job summary

A leading company in security services is seeking a Security Officer for their retail location in Battle Creek, MI. This full-time opportunity includes monitoring and patrolling to safeguard clients while providing excellent customer service. Candidates should have a strong sense of integrity and be at least 18 years old with a high school diploma or equivalent.

Benefits

Health insurance

401k plans

Ongoing paid training programs

Employee discounts

Qualifications

• Customer service experience is preferred.
• Must be at least 18 years old for unarmed roles.
• Possess a high school diploma or equivalent or 5 years of verifiable experience.

Responsibilities

• Monitor and patrol assigned areas in a retail environment.
• Provide customer service to clients and assist with emergency response.
• Document and report any unusual activity during patrols.

Skills

Customer service

Problem-solving

Communication

Education

High school diploma or equivalent

Job description

Security Officer - Retail

Job Locations

US-MI-Battle Creek

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday, Tuesday, Friday, Saturday, Sunday

Shifts Available

Afternoon

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Mall Patrol in Battle Creek, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer in a retail or mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents and maintaining a welcoming environment for all visitors. Your presence and routine patrols contribute to a sense of order, while your strong communication skills and customer service approach support positive interactions. You will embody our values of agility, reliability, and innovation, working as part of a team that puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Day	Time
Mon	04:00 PM - 11:30 PM
Tue	04:00 PM - 11:30 PM
Fri	04:00 PM - 11:30 PM
Sat	04:00 PM - 11:30 PM
Sun	04:00 PM - 11:30 PM

Responsibilities:

Provide customer service to clients and visitors by carrying out security-related procedures and following site-specific policies, including emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location and its perimeter, adapting to varying working environments and conditions as required by the site.
• Help to deter unwanted activity by maintaining a visible presence and observing the surroundings during patrols.
• Document and report any unusual activity, incidents, or maintenance issues encountered during patrols.
• Assist with access control and monitor entry and exit points as needed.
• Support the overall security-related operations of the retail location by collaborating with team members and site management.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1389254