Security Officer Reception Access Coordinator

Allied Universal; Fort Lee (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, Fort Lee, NJ, is seeking a Security Officer Full Time Reception Access Coordinator at a residential location. You will manage access, greet residents and visitors, monitor activity, and respond to security concerns, creating a welcoming and secure front desk experience.

This role emphasizes customer service, incident response, and coordination with building staff, with a daytime schedule and a pay rate of $18.00 per hour.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Ability to lift up to 20 pounds and stand for long periods.
• Experience with access control and badge systems preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide exceptional customer service to residents, visitors, and contractors at a residential front desk.
• Monitor access, verify authorization, and maintain visitor logs.
• Answer phones, greet guests, provide directions, and relay concerns to staff.
• Respond calmly to incidents, alarms, and emergencies per procedures.
• Monitor cameras and access-control systems and report issues.

Skills

Customer service experience

Lift up to 20 pounds

Access control and badge systems

Proficient with computer/tablet

18+ years old

Education

High school diploma or equivalent

Tools

Access control systems

Badge reader technology

Security cameras

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Reception Access Coordinator in Fort Lee, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer at a residential location, you will help create a welcoming, controlled environment by managing access, greeting residents and visitors, monitoring activity, and responding to security-related concerns. You will provide exceptional customer service while supporting a positive resident experience. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and delivers through teamwork and integrity.

Position Type

Full Time

Pay Rate

$18.00 / Hour

Job Schedule

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do

• Provide exceptional customer service to residents, visitors, and/or contractors by carrying out site-specific procedures and security-related policies at a residential front desk.
• Monitor access to the property, verify visitor and contractor authorization, and maintain accurate visitor logs in accordance with site procedures.
• Answer phones, greet guests, provide directions or general property information, and communicate resident or visitor concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Monitor cameras, access-control systems, and other security-related equipment from the front desk, reporting unusual activity or maintenance concerns as appropriate.

Minimum Requirements

• Preferred ability to lift up to 20 pounds.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.