Security Officer - PT Receptionist

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Securitas USA is seeking a part-time Security Officer/Receptionist to safeguard people, property, and assets in Waltham, MA. The role involves monitoring premises, enforcing rules, providing customer service, and responding to incidents. Schedule is Monday–Friday, 3:00 p.m.

to 7:00 p.m., with a requirement to communicate effectively in English and maintain a professional presence on site. Qualifications include a high school diploma or equivalent, 18+ years old, reliable transport, and prior

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Intermediate computer skills required.

Responsibilities

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or elevate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Skills

Observation skills

De-escalation

Communication skills

English proficiency

Computer skills

Education

High school diploma, GED, or equivalent

Job description

Security Officer

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer positions help maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

Title Security Officer- PT Receptionist

Location - Waltham, MA

Schedule - Monday- Friday 3:00 p.m. to 7:00 fp.m.

A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or elevate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Intermediate computer skills required.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent.
• Some security officer experience required

Securitas is a trusted security partner helping make the world a safer place. https://www.youtube.com/watch?v=q7CAWS2NoRo

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].