Security Officer (PT)

Sonesta International Hotels Corporation; Hilton Head Island (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Paid vacation & sick time

Parental leave

Life insurance

Disability insurance

Hotel discounts

Educational assistance

Employee discounts

Job summary

Sonesta International Hotels Corporation is seeking a Security Officer to protect guests, employees, visitors, and property while delivering professional, service-focused hospitality.

The role requires monitoring surveillance, responding to emergencies, and coordinating with hotel teams to ensure a safe, welcoming environment consistent with Sonesta’s People People philosophy.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to remain calm and make sound decisions under pressure.
• Attention to detail and guest-safety focus.

Responsibilities

• Patrol hotel property and public areas to ensure safety and security.
• Monitor security systems and respond to incidents promptly and professionally.
• Assist guests and team members with directions and safety concerns as needed.
• Coordinate with Front Office, Engineering, Housekeeping, F&B and leadership teams.
• Document incidents and updates in security logs and reports.
• Support emergency response procedures including evacuations and alarms.
• Follow OSHA regulations and hotel security policies at all times.

Skills

Communication

Interpersonal skills

Problem-solving

Education

CPR/First Aid/AED certifications

Tools

Surveillance systems

Access control systems

Job description

We’re People People. Are you?We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).What this role is all aboutSecurity OfficerWhat this role is all aboutCreating exceptional guest experiences starts with helping guests and team members feel safe, welcomed, and supported at all times. As a Security Officer, you’ll help protect guests, employees, visitors, and hotel property while delivering professional, service-focused hospitality throughout the hotel.This role is perfect for someone who stays calm under pressure, enjoys helping people, and thrives in a fast-paced hospitality environment.If you’re dependable, observant, and passionate about hospitality and safety — we’d love to meet you.What you’ll be doingWhat you’ll be doingPatrol hotel property, public areas, entrances, parking areas, and operational spaces to help maintain a safe and welcoming environment for guests and team members.Monitor hotel activity, guest interactions, operational areas, and security systems to identify and respond to safety or security concerns promptly and professionally.Respond to guest concerns, emergencies, alarms, disturbances, accidents, and operational incidents according to hotel procedures and safety standards.Assist guests, visitors, and team members with directions, property access, safety concerns, and general hospitality support as needed.Monitor surveillance systems, access control systems, radios, and operational security equipment throughout shifts.Maintain accurate incident reports, daily activity logs, operational updates, and security documentation according to hotel procedures.Support emergency response procedures including evacuations, medical incidents, fire alarms, weather events, and operational disruptions as required.Coordinate closely with Front Office, Engineering, Housekeeping, Food & Beverage, and hotel leadership teams to support seamless hotel operations and guest satisfaction.Support VIP arrivals, conferences, weddings, group business, and special events as needed.Follow hotel operational procedures, OSHA regulations, fire safety standards, and company security policies at all times.Help foster a safe, welcoming, professional, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.Any other duties as assigned.What great looks likePrevious security, hospitality, hotel operations, law enforcement, military, emergency response, or guest service experience preferred.Strong communication, interpersonal, and problem-solving skills with a calm and professional presence.Ability to remain composed and make sound decisions during emergency or high-pressure situations.Ability to multitask and thrive in a fast-paced hospitality environment.Strong attention to detail with a focus on safety, operational awareness, and guest satisfaction.Knowledge of security procedures, emergency response protocols, surveillance systems, and hotel safety practices preferred.Positive attitude with a dependable, service-focused, and team-oriented mindset.CPR, First Aid, AED, security certifications, or law enforcement training preferred where applicable.Flexible availability including evenings, overnight shifts, weekends, holidays, and operational coverage as needed.A passion for hospitality, teamwork, professionalism, guest engagement, and creating safe and welcoming guest experiences.Anticipated Pay Range & Additional Job InformationHow we reward youAt Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.Here’s a snapshot of what we offer:Medical, Dental & Vision InsuranceHealth Savings Account (HSA) with Company Match401(k) Retirement Plan with Company MatchPaid Vacation & Sick TimePaid Parental LeaveCompany-Paid Life InsuranceCompany-Paid Short-Term & Long-Term DisabilityHospital Indemnity, Critical Illness & Accident InsuranceEducational AssistanceSonesta Hotel Discounts (yes, you’ll want to use these )Additional Perks & Employee DiscountsOur Commitment to YouSonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.Before You ApplyTo be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.