Security Officer (PM shift - Full-Time) - Conrad Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a renowned hospitality brand as a Security Officer at a luxury hotel in Orlando! This exciting role offers the opportunity to ensure guest safety and security while being part of a dedicated team that values exceptional service. You will patrol the property, respond to emergencies, and assist guests with their needs, all while contributing to a legacy of hospitality excellence. With a focus on teamwork and integrity, you will thrive in a supportive environment that encourages personal and professional growth. If you are passionate about creating memorable experiences, this position is perfect for you.

Benefits

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Must be available for PM shifts, weekends, and holidays.
• Experience in security or hospitality is a plus.

Responsibilities

• Patrol hotel premises to ensure safety and security.
• Respond to emergencies and assist guests with inquiries.
• Write reports and document incidents as required.

Skills

Emergency Response

Patrolling

Report Writing

Customer Service

Education

High School Diploma

Job description

Job Description - Security Officer (PM shift - Full-Time) - Conrad Orlando (HOT0BJUT)

Job Number:

HOT0BJUT

Work Locations

Conrad Orlando 1 N. Jacaranda St Orlando 32836

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando.

As one of the most celebrated openings of 2024, be part of the legacy as a Security Officer!

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

• Personalized service with authenticity and passion
• Impactful experiences
• Creativity in our products and services

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

• Classification: Full Time
• Shift: Candidates must have PM full availability – must be available to weekdays, weekends, and holidays.

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior and perimeter of the hotel and the property to observe and identify potential safety risks, security risks, and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Initiate preliminary investigations into incidents, as needed.
• Write reports and ensure accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical well-being of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay.
• Medical Insurance Coverage – for you and your family.
• Mental Health Resources.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton travel discount program.
• Supportive parental leave.
• Matching 401(k).
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.

* Available benefits may vary depending upon property-specific terms and conditions of employment.