Security Officer Patrol Assistance

Allied Universal; Marlborough (MA); On-site; USD 50,608,000 - 68,252,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer Enhanced for a part-time role in Marlborough, MA. You will provide customer service, conduct patrols, monitor access points, and respond to incidents while following site procedures.

The position offers flexible fixed shifts with additional pick-up shifts through a scheduling platform. Eligibility includes a high school diploma or equivalent, plus preferred CPR, computer aptitude, and prior customer service experience; background checks and drug

Qualifications

• Customer service experience preferred.
• CPR certification preferred.
• Comfortable using a computer or tablet.
• Must be at least 18 (unarmed) or 21+ (armed).
• High school diploma or equivalent required.
• Background investigation will be conducted as a condition of employment.
• Criminal histories may be considered in accordance with laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local laws.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and staff.
• Respond to incidents, disturbances, and emergencies calmly and professionally.
• Conduct regular/unarmed patrols of interior/exterior areas and perimeter.
• Monitor access points and report issues or hazards per site procedures.
• Document incidents and patrols in required reports with clear directions.

Skills

Customer service experience

CPR certification

Computer/Tablet proficiency

Age requirement 18+/21+

Background check

Drug screen

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Patrol Assistance in Marlborough, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $20.75 / Hour

Job Schedule:

• Thur: 04:00 PM - 08:00 PM
• Sat: 01:00 PM - 09:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

Responsibilities:

• Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out security‑related procedures, site‑specific policies, and when appropriate, emergency response activities at a retail and mall location.
• Respond to incidents, disturbances, suspicious activity, and critical situations in a calm, professional, problem‑solving manner, communicating with appropriate personnel and first responders as needed.
• Conduct regular and random unarmed patrols throughout interior common areas, exterior walkways, parking areas, and the surrounding perimeter to help to deter unauthorized activity and identify security‑related concerns.
• Monitor access points, observe activity within the location, and report maintenance issues, policy violations, hazards, and other security‑related concerns according to site procedures.
• Document incidents, patrol activities, and notable observations in required reports while maintaining a professional presence and providing clear directions or assistance to visitors.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.