Security Officer Patrol Alarm Panel

Allied Universal; Worcester (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Allied Universal is seeking a part-time Security Officer Patrol Alarm Panel in Worcester, MA. The role focuses on patrolling healthcare locations, monitoring alarm panels, and providing excellent customer service.

You will help deter incidents, verify credentials, and respond to emergencies while maintaining a visible, professional presence. Join a team that values agility, reliability, and integrity, with flexible scheduling and opportunities for growth.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfortable using a computer or tablet preferred.
• Alarm panel experience preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screen as required by law.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a healthcare location by following security procedures and emergency response activities.
• Conduct regular and random unarmed patrols of the facility, exterior grounds, parking areas, and perimeter to deter unauthorized activity.
• Monitor access points and visitor activity, verify credentials, and report access concerns.
• Respond to incidents, alarms, and critical situations calmly and follow emergency protocols.
• Document patrol observations and security-related concerns accurately and promptly in accordance with policy.

Skills

Customer service

Access control

Badge experience

Computer proficiency

Alarm panel experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Alarm Panel in Worcester, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer in a healthcare location, you will conduct routine patrols, monitor access points and alarm panels, and help to deter security-related incidents through a visible presence. You will support a welcoming environment by providing exceptional customer service, clear communication, and assistance with badge access and computer-based reporting. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Part Time

Pay Rate: $20.83 / Hour

Job Schedule:

DayTimeMon03:00 PM - 07:00 PMWed03:00 PM - 07:00 PMFri03:00 PM - 07:00 PMSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a healthcare and pharmaceutical location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of the facility, exterior grounds, parking areas, and perimeter to help deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, verify credentials in accordance with site procedures, and report access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency protocols and contacting appropriate resources as needed.
• Document patrol observations, incidents, and security-related concerns accurately and promptly in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.