Security Officer Part Time Unarmed Patrol Customer Care

Allied Universal; Bethlehem (Northampton County); On-site; USD 21,000 - 30,000; Part time

Job summary

Allied Universal in Bethlehem, PA is seeking a Part Time Security Officer (Unarmed Patrol) focused on customer care at a retail distribution location. You will monitor areas, deter incidents, and provide outstanding service.

The role offers flexible day schedules, access control duties, and a path to growth within a dynamic team that values integrity and reliability. Pay is $18.50 per hour, with day and weekend shifts.

Qualifications

• Experience with access control systems and badge management.
• Strong background in customer service.
• Knowledge of loss prevention strategies.

Responsibilities

• Provide customer service to clients, visitors, drivers, and employees by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a retail distribution location.
• Conduct regular and random unarmed patrols of the facility interior, exterior, parking areas, loading docks, warehouse areas, and perimeter to deter unauthorized activity.
• Monitor access points and verify authorization for personnel, visitors, vendors, and delivery drivers entering and leaving the location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate observations and required information to site leadership and/or emergency responders.
• Document incidents, observations, and patrol activities accurately in accordance with Allied Universal and site-specific procedures.

Skills

Access control

Customer service

Loss prevention

Education

High school diploma

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Unarmed Patrol Customer Care in Bethlehem, PA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As an Unarmed Patrol Officer at a retail distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and deliver outstanding customer service. You will communicate professionally with employees and visitors while contributing to a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, care, and integrity guide how we serve our communities.

Position Type: Part Time

Pay Rate: $18.50 / Hour

Job Schedule: DayTimeMon01:00 PM - 10:00 PMSun01:00 PM - 10:00 PM

• Access Control/Badge Experience (B201)

  • Candidates must have prior experience with access control systems and badge management.

• Customer Service Experience (B219)

  • Candidates should possess a strong background in customer service.

• Loss Prevention (B210)

  • Candidates must demonstrate knowledge or experience in loss prevention strategies.

What You'll Do:

• Provide customer service to clients, visitors, drivers, and employees by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a retail distribution location.
• Conduct regular and random unarmed patrols of the facility interior, exterior, parking areas, loading docks, warehouse areas, and perimeter to help deter unauthorized activity and identify unusual conditions.
• Monitor access points and verify authorization for personnel, visitors, vendors, and delivery drivers entering and leaving the location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate observations and required information to site leadership and/or emergency responders.
• Document incidents, observations, and patrol activities accurately in accordance with Allied Universal and site-specific procedures.

Minimum Requirements:

• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.