Security Officer Part Time Dispatch Driver

Allied Universal; Kutztown (Berks County); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Part-Time Security Officer with dispatch responsibilities in Kutztown, PA. The role involves coordinating communications, monitoring systems, and dispatching personnel to maintain a secure environment at an industrial site.

The position emphasizes customer service, incident documentation, and adherence to site procedures, with a flexible schedule that includes night shifts. Eligible candidates must meet licensing, experience, and education requirements.

Qualifications

• Minimum of one year of security-related experience.
• A valid driver's license as per AU policy requirements.
• Experience using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to students, visitors, faculty, staff, and clients by following site procedures and emergency response activities at an industrial location.
• Monitor incoming calls, radio traffic, alarms, access-control notifications, and other communications; document and route requests for assistance to appropriate personnel.
• Dispatch officers and/or emergency responders to incidents, service calls, and critical situations with calm, professional communication and accurate incident logs.
• Maintain dispatch records, daily activity reports, incident reports, and other required documentation per site procedures.
• Assist with access-control and visitor-related communications, escalating unusual activity following established protocols.

Skills

Security Experience

Driver's License

Computer/Tablet

Customer Service

Education

High School Diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Dispatch Driver in Kutztown, PA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Dispatcher supporting a manufacturing and industrial location, you will coordinate communications, monitor activity, document incidents, and dispatch personnel as needed to help maintain a secure environment. This driving position offers the opportunity to provide outstanding customer service while supporting a responsive, professional team. At Allied Universal, you will bring agility, reliability, innovation, teamwork, integrity, and a people-first approach to every shift.

Position Type: Part Time

Pay Rate: $17.00 / Hour

1. Security Experience:

   • Candidates must have a minimum of one year of relevant security experience (C115). This experience should be documented and verifiable through previous employment or training.

2. Valid Driver's License:

   • All candidates must possess a valid driver's license in accordance with the AU Driver Policy Requirements (C123). A copy of the driver's license must be submitted as part of the application process.

3. Comfortable Using Computer or Tablet:

   • Candidates should demonstrate proficiency in using computers or tablets (B204). This includes familiarity with basic software applications and the ability to navigate digital platforms effectively.

4. Customer Service Experience:

   • A background in customer service is required (B219). Candidates should provide evidence of their experience in customer-facing roles, highlighting their ability to communicate effective and resolve issues.

Job Schedule:

• Fri 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to students, visitors, faculty, staff, and clients by carrying out site-specific procedures, policies, and emergency response activities at an industrial location.
• Monitor incoming calls, radio traffic, alarms, access-control notifications, and other communications; document and route requests for assistance to appropriate personnel.
• Dispatch officers and/or emergency responders to incidents, service calls, and critical situations, maintaining calm, professional communication and accurate incident logs.
• Maintain dispatch records, daily activity reports, incident reports, and other required documentation in accordance with site-specific procedures.
• Assist with access-control and visitor-related communications, escalating unusual activity or facility concerns to designated contacts and following established protocols.

Minimum Requirements:

• Possess at least one year of security-related experience.
• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Experience using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.