Security Officer- Part Time Dispatch Agent

Allied Universal; Sterling (VA); On-site; USD 24,000 - 28,000; Part time

Benefits offered by this job

Career growth opportunities

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is hiring a Security Officer Enhanced Part Time Dispatch Agent in Sterling, VA. The role offers fixed anchor shifts with the option to pick up additional shifts via the scheduling platform, increasing earnings while gaining experience across sites.

The position emphasizes customer service, monitoring, incident documentation, and coordination with responders. A background check and drug screen are required by law where applicable.

Qualifications

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by following site-specific procedures, access protocols, and emergency response activities at a technology-focused location.
• Monitor cameras, alarms, radios, phones, and/or other communication systems to identify security-related concerns and dispatch the appropriate personnel in a calm, problem-solving manner.
• Receive, prioritize, and document incidents, service calls, and critical situations, then relay timely updates to site contacts, first responders, and Allied Universal leadership as needed.
• Support day-to-day control center operations by maintaining accurate activity logs, incident reports, and dispatch records related to security-related events and building activity.
• Help to deter unauthorized access and/or unusual activity by observing system alerts, reviewing incoming information, and coordinating responses in line with site policies and post instructions.

Skills

Customer service

Security experience

Alarm panel experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Dispatch Agent in Sterling, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $23.18 / Hour

Job Schedule

DayTimeMon 03:00 PM - 11:00 PM

How This Role Works

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by following site‑specific procedures, access protocols, and emergency response activities at a technology‑focused location.
• Monitor cameras, alarms, radios, phones, and/or other communication systems to identify security‑related concerns and dispatch the appropriate personnel in a calm, problem‑solving manner.
• Receive, prioritize, and document incidents, service calls, and critical situations, then relay timely updates to site contacts, first responders, and/or Allied Universal leadership as needed.
• Support day‑to‑day control center operations by maintaining accurate activity logs, incident reports, and dispatch records related to security‑related events and building activity.
• Help to deter unauthorized access and/or unusual activity by observing system alerts, reviewing incoming information, and coordinating responses in line with site policies and post instructions.

Minimum Requirements

• Have at least 1 year of security‑related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1639282