Security Officer Part Time Customer Service Driver

Allied Universal; Hickory (NC); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part Time Security Officer with a customer-service focus at our Hickory, NC location. You will greet visitors, manage access, and maintain a secure reception area while supporting a safe environment for employees and guests.

The role emphasizes professional communication, reliable presence, and teamwork. A valid driver’s license is required; CPR certification and badge experience are preferred.

Qualifications

• Requires valid driver’s license per policy.
• Customer service experience preferred.
• Comfortable using a computer or tablet.
• CPR certification preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and deliveries per site procedures.
• Greet and screen visitors, verify credentials, issue visitor badges, and maintain logs.
• Monitor front desk, access points, alarms, cameras, and systems; report concerns.
• Respond calmly to incidents; follow site protocols and notify contacts.
• Direct guests, answer phones, and communicate security-related information clearly.

Skills

Driver's license

Customer service

Computer skills

CPR certification

Access control

Age 21+

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Part Time Customer Service Driver in HICKORY, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional at a manufacturing and industrial location, you will welcome visitors, manage access control, assist with badge-related processes, and provide exceptional customer service. You will maintain a visible presence, communicate professionally, and help support a secure environment while representing Allied Universal’s agile, reliable, innovative, and people-first culture. This is a driving position requiring a valid driver’s license.

Position Type: Part Time

Pay Rate: $18.93 / Hour

Job Schedule:

• Sat 06:00 AM - 06:00 PM
• Sun 06:00 AM - 06:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Greet and screen visitors, verify credentials and appointments, issue visitor badges, and maintain accurate visitor and contractor logs in accordance with site procedures.
• Monitor the front desk area, access points, alarms, cameras, and communication systems, reporting unusual activity or access concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established site protocols and notifying appropriate contacts.
• Support a professional reception environment at a manufacturing and industrial location by directing guests, answering phones, and communicating security-related information clearly.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Be at least 21 years of age
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.