SECURITY OFFICER (PART-TIME) - ARIZONA BILTMORE

Arizona Biltmore; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading luxury hotel as a Security Officer where your role is vital in ensuring the safety and comfort of guests and staff. You will be responsible for patrolling the resort, investigating incidents, and providing excellent customer service, all in a prestigious setting known for its exceptional hospitality and renovated facilities.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

Qualifications

• Experience in security preferred.
• CPR / First Aid Certified.
• Excellent customer service and communication skills.

Responsibilities

• Patrolling the resort grounds to ensure safety.
• Investigating and reporting all guest and staff complaints.
• Conducting routine lock-up and unlock procedures for hotel facilities.

Skills

Customer Service

Communication

Teamwork

Tools

Microsoft Office

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to providing ongoing training and development opportunities to help our team build the skills and knowledge needed to advance their careers.

Whether you are starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality provides a supportive and collaborative environment that encourages growth and success, across over 230 properties worldwide. Join our team and enjoy the benefits of working for a company that values its employees and is dedicated to creating exceptional guest experiences.

Check out this video for more information about our great company!

Location Description :

The iconic Arizona Biltmore is located in the prestigious Biltmore neighborhood in Phoenix. Named the Jewel of the Desert since its opening on February 23, 1929, this stunning 39-acre property reopened in May 2021 after a $150 million restoration. It features over 700 rooms, more than 200,000 sq ft of banquet space, and 8 food and beverage outlets, including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining.

Arizona Biltmore is a LXR Hotel & Resort by Hilton, a collection of unique luxury hotels offering bespoke service and personal adventures in intriguing locations. As a team member, you will receive Hilton's Go travel benefits in addition to Pyramid's travel benefits. Learn more about our benefits here.

Want to learn more about Arizona Biltmore? Visit our website, or follow us on Instagram and Facebook.

Overview :

As a Security Officer, you will be responsible for ensuring the safety and comfort of our guests and employees, assisting as needed, enforcing hotel policies, and documenting your tasks. Responsibilities include:

• Patrolling the resort grounds to ensure safety and quality of experience for guests and staff.
• Investigating and reporting all guest and staff complaints, losses, crimes, accidents, and incidents promptly and accurately.
• Managing keys and radios when assigned to dispatch, maintaining logs, and monitoring visitor and package pass procedures.
• Conducting routine lock-up and unlock procedures for hotel facilities.
• Assisting in dispatch duties as assigned.
• Performing daily and monthly safety inspections.
• Monitoring traffic control as needed.
• Responding to emergencies professionally and effectively.
• Actively working to reduce risks of injury, property damage, and other hazards, knowing the correct emergency procedures.

This is a part-time role requiring availability on weekdays, weekends, and holidays.

Qualifications :

• Experience in security preferred
• CPR / First Aid Certified
• Excellent customer service and communication skills
• Team-oriented mindset
• Ability to complete incident reports accurately
• Proficiency in Microsoft Office (Word, Excel, Outlook)