Security Officer Supervisor | Full Time | $18

Securitas Global Clients America; North Dighton (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental

Company-paid life insurance

Voluntary life and disability

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Security Services is seeking a Security Officer to help maintain a safe environment for clients. responsibilities include access control, monitoring, patrolling, and incident response, with emphasis on professional communication and safety.

The role requires the ability to work midmorning to evening shifts, stand for extended periods, and follow client policies and regulations. Equal opportunity employer and comprehensive benefits provided.

Qualifications

• Must be able to read and understand English.
• Strong customer-service orientation and professional demeanor.
• Ability to stay alert, observe surroundings, and report incidents accurately.

Responsibilities

• Access control: screen visitors and manage admittance to client sites.
• Customer service: interact courteously with employees and guests.
• Monitoring: observe entrances/exits and prevent unauthorized entry.
• Patrolling: inspect buildings and grounds for hazards and violations.
• Incident response: respond to emergencies and document actions.

Skills

English proficiency

Customer service

Observation & vigilance

Education

High School Diploma or GED

Job description

Job Description

Position

Security Officer

Shift: Midmorning to evening shift

Overview

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently, Security Officers provide customer service and information to a client’s employees and customers.

Essential Functions

• Access Control: Manage admittance to client sites, screen visitors, and assist employees and guests.
• Customer Service: Provide courteous, respectful, and professional interactions that reflect positively on the client and security team.
• Monitoring: Observe entrances, exits, and remote access points; prevent unauthorized entry; direct disturbances calmly and effectively.
• Patrolling: Inspect buildings, grounds, and equipment for hazards, violations, or unsafe conditions.
• Incident Response: Protect evidence, set up barriers, and respond to emergencies such as fire, medical incidents, hazardous materials, or severe weather.
• Reporting: Maintain logs, write reports, and communicate incidents to client representatives, management, or public safety authorities.
• Property Protection: Ensure property removal complies with client policies and standards.
• Additional Duties: Perform other tasks of similar scope as required by the site.

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED
• Legal right to work in the United States
• Reliable communication and transportation
• Ability to speak, read, and write English
• Successful completion of pre‑employment screening (drug test, background check)

Preferred Experience

• Prior security or related experience is a plus
• Knowledge of security operations and procedures
• Ability to work effectively as part of a team and adapt to changing environments

Competencies

• Professional composure in challenging situations
• Strong interpersonal and customer service skills
• Clear communication (oral and written)
• Good organizational skills and attention to detail
• Ability to meet state, county, and municipal licensing requirements

Working Conditions

• Frequent standing, walking, and occasional climbing or lifting (up to 25 lbs.)
• Exposure to inclement weather and varying environments
• Ability to handle multiple tasks under pressure
• May be required to work overtime or respond to urgent situations
• Use of protective gear and adherence to safety protocols as needed

Equal Opportunity Employer

Securitas Security Services is proud to be an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.

Benefits

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (subject to local requirements and waiting periods)

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”