Security Officer| Full Time | $21/hr

Securitas Global Clients America; Mansfield (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Paid holidays

Paid time away from work

Job summary

Securitas Global Clients America is hiring a Security Officer to ensure client sites are safe through active monitoring and patrolling. This role requires no prior security experience; on-the-job training will be provided to those with customer service backgrounds.

Responsibilities include monitoring entrances, providing customer service, and responding to emergencies. Candidates must be at least 18 years old and have a High School Diploma or GED.

Beneficial offerings include medical and dental coverage, retirement plans, and paid holidays.

Qualifications

• Must be at least 18 years of age.
• Legal right to work in the United States.
• Successful completion of pre-employment screening.

Responsibilities

• Monitor, patrol, and protect client facilities.
• Provide customer service and maintain logs.
• Respond to emergencies and incidents.

Skills

Customer service skills

Interpersonal skills

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Security Officer – Securitas is a global security services company that helps keep customers’ sites safe. In this role you will actively monitor, patrol, and protect client facilities, interacting with visitors, employees, and the public while upholding company policies.

No prior security experience is required. Retail, food service, hospitality, or other customer‑service backgrounds are welcomed and will receive on‑the‑job training.

Essential Functions

• Access Control: Manage admittance to client sites, screen visitors, and assist employees and guests.
• Customer Service: Provide courteous, respectful, and professional interactions that reflect positively on the client and security team.
• Monitoring: Observe entrances, exits, and remote access points; prevent unauthorized entry; direct disturbances calmly and effectively.
• Patrolling: Inspect buildings, grounds, and equipment for hazards, violations, or unsafe conditions.
• Incident Response: Protect evidence, set up barriers, and respond to emergencies such as fire, medical incidents, hazardous materials, or severe weather.
• Reporting: Maintain logs, write reports, and communicate incidents to client representatives, management, or public safety authorities.
• Property Protection: Ensure property removal complies with client policies and standards.
• Additional Duties: Perform other tasks of similar scope as required by the site.

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED
• Legal right to work in the United States
• Reliable communication and transportation
• Ability to speak, read, and write English
• Successful completion of pre-employment screening (drug test, background check)

Preferred Experience

• Prior security or related experience is a plus
• Knowledge of security operations and procedures
• Ability to work effectively as part of a team and adapt to changing environments

Competencies

• Professional composure in challenging situations
• Strong interpersonal and customer service skills
• Clear communication (oral and written)
• Good organizational skills and attention to detail
• Ability to meet state, county, and municipal licensing requirements

Working Conditions

• Frequent standing, walking, and occasional climbing or lifting (up to 25 lbs)
• Exposure to inclement weather and varying environments
• Ability to handle multiple tasks under pressure
• May be required to work overtime or respond to urgent situations
• Use of protective gear and adherence to safety protocols as needed

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Equal Opportunity Employer

Securitas Security Services is a proud Equal Opportunity Employer dedicated to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.