Security Officer - Overnight

The Colony Hotel; Florida; On-site; USD 30,000 - 45,000; Full time

Job summary

A luxury boutique hotel in Florida is seeking a Security Officer for overnight shifts. The role involves ensuring a safe environment for guests and staff, monitoring surveillance, and responding to emergencies. Ideal candidates have a background in security or law enforcement and possess strong report writing skills. This position offers full-time employment with opportunities for growth in a historic setting.

Qualifications

• Experience in security, military, or law enforcement.
• Flexibility in work hours, including nights and weekends.
• Hospitality experience preferred but not required.

Responsibilities

• Ensure safety and security for staff, guests, and visitors.
• Monitor video surveillance and respond to emergencies.
• Conduct security walkthroughs of the hotel.

Skills

Report writing

CCTV operation

Emergency management

Tools

Microsoft Outlook

Vigilant CMS

QTrak

Relay Pro

Job description

Join to apply for the Security Officer - Overnight role at The Colony Hotel

Since 1947, The Colony Palm Beach has been a premier social hub hosting U.S. Presidents, European Royalty, and travelers worldwide. Be part of a historic, luxury boutique hotel known for its charm and proximity to Worth Avenue and the Atlantic Ocean.

For more information, visit thecolonypalmbeach.com.

The Colony Palm Beach is an Equal Opportunity Employer and a Drug-Free Workplace.

Job Overview

Ensure a safe environment for staff and guests, protect hotel assets, and deliver exceptional service. Respond promptly to requests and provide caring interactions. Perform essential functions related to security, safety, and operational support.

Essential Job Functions

1. Maintain safety and security for staff, guests, and visitors, safeguarding hotel assets.
2. Follow all safety and emergency protocols.
3. Monitor video surveillance to identify potential issues.
4. Manage access control by issuing relays, key fobs, and keys.
5. Handle lost & found procedures, documentation, and storage.
6. Respond swiftly to emergency calls and alarms.
7. Conduct security walkthroughs of the hotel interior and exterior.
8. Administer First Aid when necessary.
9. Document incidents, damages, accidents, and property issues, including CCTV footage.
10. Process and secure incident reports and CCTV footage legally and confidentially.
11. Monitor vendor access and entry.
12. Manage shipping and receiving processes, including mail and package handling.
13. Assist with guest issues like door lock problems and safes.
14. Respond to security requests and guest complaints, ensuring satisfaction.
15. Maintain professionalism and appearance.
16. Adhere to hotel policies and procedures.
17. Complete shift handovers with relevant information.
18. Perform additional duties as assigned by the Security Director.

Qualifications

• Experience in security, military, or law enforcement.
• Proficiency in report writing.
• Ability to operate CCTV systems.
• Flexibility in work hours, including nights and weekends.
• Ability to operate electric hand trucks.
• Hospitality experience preferred but not required.
• Knowledge of Microsoft Outlook, Surface Go 4, Windows, Mac, Vigilant CMS, QTrak, Relay Pro.
• Emergency management experience.

Personal Attributes

• Ability to work well in small teams.
• Stay calm and focused under stress.
• Follow directions in a fast-paced environment.
• Strong work ethic, integrity, honesty, and a pleasant demeanor.

Physical Demands

• Walking, running, climbing stairs, sitting, standing, lifting.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other