Security Officer (Overnight)

Loews Hotels & Co; Arlington (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel brand as a Security Officer (Overnight) in Arlington, TX. This role involves patrolling the hotel, ensuring guest safety, and monitoring security operations. The ideal candidate will have previous experience in a similar role and excellent communication skills, ready to work a flexible schedule in a dynamic environment.

Qualifications

• Minimum two years previous Security department experience preferred at a similar quality property.
• Knowledge of hotel operations.
• Must be able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Responsible for patrolling and monitoring hotel facility to ensure the safety and security of guests and employees.
• Reports suspicious/unsafe activities to Security management.
• Documents all security-related issues and assistance provided.

Skills

Excellent communication

Guest service skills

Teamwork skills

Education

CPR certified

Job description

Join to apply for the Security Officer (Overnight) role at Loews Hotels & Co

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Join to apply for the Security Officer (Overnight) role at Loews Hotels & Co

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Responsible for patrolling and monitoring hotel facility to ensure the safety and security of guests and employees and the protection of hotel property and assets. Reports suspicious / unsafe activities or conditions to Security management to obtain direction and assistance.

Job Specific

• Performs Security Office, Employee Entrance and Patrol operations as outlined in the Standards of Performance Manual for Security Officers
• Thoroughly understands all Hotel Emergency Response Procedures and is able to respond appropriately to all situations
• Monitors/controls access to all facility employee entrances, ensures that only authorized individuals enter
• Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors
• Inspects all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials
• Verifies that all materials leaving facility are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized
• Maintains signature lists of Management personnel authorized to sign package removal passes
• Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution
• Prepares necessary maintenance requests for safety related maintenance requirements identified
• Monitors CCTV cameras, radio communications, and Fire Control Computers
• Documents all security related issues and assistance provided in appropriate Security reports
• Logs, stores, and returns lost and found items in accordance with hotel policies
• Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy
• Monitors and ensures compliance to hotel key control policies by all employees
• Interacts with guests in a courteous and professional manner
• Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence
• Completes all daily reports in accordance with the Safety Security Manual
• May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles
• May assist in the collection/distribution of employee uniforms
• May assist in the distribution of employee paychecks
• May assist in obtaining materials from Storeroom areas during non-operating hours.
• Documents all after hour storeroom entries, reason for entry, ensures proper requisition obtained for all items removed
• Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies
• Answers department phone lines in prompt and courteous manner in accordance with all Loews hotels standards
• Other duties as assigned
  
  

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
  
  

Qualifications

• Excellent communication and guest service skills
• Minimum two years previous Security department experience preferred at a similar quality property
• CPR certified
• Knowledge of hotel operations
• Able to work a flexible schedule, including weekends and holidays

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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