Security Officer - Northwest Hospital

Lifebridge Health, Inc.; Randallstown (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated security personnel to join their team. In this vital role, you will assist in the daily operations of the Security Department, ensuring the safety and security of staff, patients, and visitors. Your responsibilities will include patrolling the facilities, preparing incident reports, and responding to service calls. This position offers an opportunity to contribute to the well-being of the community while working in a supportive environment. If you are passionate about safety and customer service, this role is perfect for you.

Qualifications

• Entry level knowledge with basic employment skills required.
• 1-3 years of experience preferred in a security role.

Responsibilities

• Patrols Hospital buildings and grounds to ensure safety.
• Prepares incident reports and investigates complaints.
• Responds to service calls on the Hospital campus.

Skills

Basic Employment Skills

Customer Service Skills

Incident Reporting

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Cerner

Synquest

Standard Office Equipment

Job description

• Job Category Support Services/Security/Trade

Under moderate supervision, assists with day to day operation of Security Department; conducts preliminary inquiries and investigations; prepares written reports; assists Hospital personnel, patients, guests and visitors. Maintains a constant state of alert for safety and security breeches. Patrols the facilities to ensure the safety and security of our staff, patients, visitors and guests and the protection of company assets.

• Patrols Hospital buildings and grounds.
• Prepares, in writing, incident reports as required by the Security Department Policy.
• Investigates all complaints and or incidents coming to their attention.
• Provides escorts for patients, visitors and employees.
• Secures various exterior and interior doors as necessary.
• Responds to all calls for Service on the Hospital campus.
• Monitors the security and safety conditions on the Hospital campus, and reports any violations or corrective actions as needed.
• Applies the principles of the Mission, Values and Goals of the organization, as they relate to exceptional customer service.

REQUIREMENTS:

• Entry level knowledge; basic employment skills
• One to three (1-3) years of experience.
• Microsoft Office Suite; Basic computer skills; Cerner; Synquest; Standard Office Equipment.
• Maryland Driver's License preferred
• CPR Certification through the American Heart Association is preferred

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, we strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.