Security Officer-Night Shift

UPMC; Hanover (York County); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus ($1500)

Excellent benefits

Pleasant work environment

Friendly team

Job summary

UPMC in Hanover, PA is seeking a Full-Time Security Officer for the night shift to protect staff, patients, and visitors and to maintain a safe environment.

The role emphasizes customer service, requires proper licenses (Act 235 with/without firearms), physical fitness, and a willingness to work weekends and holidays; a $1500 sign-on bonus is offered with a two-year commitment.

Qualifications

• Excellent customer service skills and ability to interact professionally with staff, patients, and visitors.
• Strong interpersonal and communication skills, with ability to diffuse potentially combative situations.
• Flexibility to work night shifts, weekends, and holidays as required.
• Must meet Act 235 licensing requirements and maintain certifications as specified.

Responsibilities

• Staff fixed posts to monitor ingress/egress to secured areas.
• Provide customer service to patients, families, visitors and staff to maintain a safe environment.
• Inspect parcels as needed to prevent theft.
• Respond to incidents, disputes, and unusual circumstances.
• Maintain required certifications and licensing.
• Assist with traffic control and vehicle assists.
• Transport deceased to morgue or release bodies from morgue.
• Monitor alarms and respond appropriately.
• Patrol hospital properties to deter crime and coordinate with police.

Skills

Customer service

Interpersonal skills

Communication

Conflict de-escalation

Physical fitness

Stress management

Education

High School diploma or equivalent

Job description

Join our team of Life Changers!

UPMC is hiring a Full-Time, Security Officer (Night Shift) to support the hospital in Hanover.

Seeking a team member with excellent customer service skills to join our security team, ensuring a safe and pleasant experience for staff, patients, and visitors at the hospital.

Individuals with prior public safety experience will be given priority.

Hours: Tuesday-Saturday, 12:00am-8:00am (Night Shift)

Weekend and holiday rotation is required for this position.

Manager will discuss schedule further during interview.

Must be able to attain your Act 235 if you do not already have this.

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.

This position qualifies for a $1500.00 sign-on bonus with 2-year work commitment!

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas

• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.

• Inspect incoming and outgoing parcels as necessary to prevent theft

• Responds to and resolves problems, disputes and unusual circumstances as necessary.

• Maintain required certifications and licensing

• Assist with traffic control and vehicle assists

• Transport deceased to morgue/release bodies from morgue

• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.

• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.

• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code

• Conduct patient escorts and stand-by details

• Complete all mandatory training programs per departmental guidelines

• Report and document incidents, suspicious activities and hazards

• High School diploma or equivalent preferred.

• High level of integrity required for handling sensitive/confidential UPMC information.

• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.

• Psychological fitness required to deal with stress and potentially dangerous conflict situations.

• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.

• Be able to effectively communicate both orally and in written format.

• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.

• All applicants will be subject to a thorough background and criminal record check Must be available for all shifts Officers are required to wear a bullet proof vest.

• Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.Licensure, Certifications, and Clearances:

• Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire or placement and have process completed within 9 months of hire.

• Must meet audio and visual standards outlined in Act 235 at time of hire.

• Cardio Pulmonary Resuscitation certification required within 30 days of hire.

• Valid Driver's License Required

• Successfully pass UPMC Physical Fitness Standard prior to hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Valid Driver's License Required

• UPMC Physical Fitness Standard

• Act 235 with Firearms with renewal

• Act 235 without Firearms with renewal

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran