Security Officer-Night Shift

UPMC; Lititz (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Excellent benefits

Pleasant work environment

Job summary

UPMC is hiring a Full-Time Security Officer for the Night Shift in Lititz, PA. The role focuses on customer service, safety and incident response within hospital facilities, with a strong emphasis on public-facing interactions and security presence.

Ideal candidates will have some public safety experience, a high school diploma, and the ability to obtain Act 235 firearms certification if needed. Weekend and holiday rotations are included.

Qualifications

• Excellent customer service skills required.
• Strong interpersonal skills and ability to diffuse potential conflicts.
• Must be able to obtain Act 235 firearm certification if not already possessed.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas.
• Provide customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft.
• Respond to alarms and emergencies and assist when needed.
• Maintain required certifications and licensing.
• Establish a uniformed security presence by patrolling UPMC hospitals and buildings.

Skills

Customer service

Interpersonal skills

Public safety experience

Education

High School diploma or equivalent

Job description

Join our team of Life Changers!

UPMC is hiring a Full-Time, Security Officer (Night Shift) to support the hospital in Lititz.

Seeking a team member with excellent customer service skills to join our security team, ensuring a safe and pleasant experience for staff, patients, and visitors at the hospital.

Individuals with prior public safety experience will be given priority.

Schedule: 7pm-7am (Night Shift)

Weekend and holiday rotation is required for this position.

Manager will discuss schedule further during interview.

Must be able to attain your Act 235 if you do not already have this.

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.

This position qualifies for a $1500.00 sign-on bonus with 2-year work commitment.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing
• Assist with traffic control and vehicle assists
• Transport deceased to morgue/release bodies from morgue
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code
• Conduct patient escorts and stand-by details
• Complete all mandatory training programs per departmental guidelines
• Report and document incidents, suspicious activities and hazards
• High School diploma or equivalent preferred.
• High level of integrity required for handling sensitive/confidential UPMC information.
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
• Psychological fitness required to deal with stress and potentially dangerous conflict situations.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• All applicants will be subject to a thorough background and criminal record check Must be available for all shifts Officers are required to wear a bullet proof vest.

Licensure, Certifications, and Clearances

• Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire or placement and have process completed within 9 months of hire.
• Must meet audio and visual standards outlined in Act 235 at time of hire.
• Cardio Pulmonary Resuscitation certification required within 30 days of hire.
• Valid Driver's License Required
• Successfully pass UPMC Physical Fitness Standard prior to hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Driver's License
• UPMC Physical Fitness Standard
• Act 235 with Firearms with renewal
• Act 235 without Firearms with renewal
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran