Security Officer NB

CommonSpirit Health; Redding (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Mercy Medical Center Redding is seeking a Security Officer NB to ensure a safe healthcare environment. You will respond to security emergencies, observe and report incidents, and document thoroughly in the hospital system, upholding the facility's standards.

Requirements include a High School Diploma or GED, CA Guard Card, CPR within 90 days, and CA driver’s license within 30 days. 6 months healthcare security experience or 1 year security work preferred.

Qualifications

• High School Diploma or GED required.
• Six months of security officer experience in healthcare, or one year in security.
• CA Guard Card required.
• CPR/Basic Life Support within 90 days of hire.
• Driver's License valid in California within 30 days of start.

Responsibilities

• Respond to security emergencies promptly and maintain professional demeanor.
• Observe, report, and document incidents and requests in the hospital reporting system.
• Protect staff, patients, and visitors by patrolling and responding to calls for assistance.
• Know and apply emergency procedures, hospital codes, and use radios and dispatch protocols.
• Maintain logs of incidents with clear and timely incident reports.

Skills

Observational skills

Professional demeanor

Emergency response

Documentation

HIPAA knowledge

Education

High School Diploma or GED

Tools

Security radios

Hospital reporting platform

Job description

Job Summary and Responsibilities

As our Security Officer NB, you will ensure a reasonably safe and secure healthcare environment by promptly responding to security emergencies and maintaining a professional demeanor while supporting CommonSpirit Health's mission and strategic goals.

Every day you will observe and report activities/incidents, preserve order, enforce regulations and policies when assistance is requested, and document all incidents and requests within the hospital reporting platform, acting consistently with CommonSpirit Health's core values.

To be successful in this role, you will possess strong observational skills, a professional demeanor, the ability to respond effectively to emergencies, and a commitment to documenting incidents accurately while upholding safety and security standards.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes.
• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location. Keeping the organization’s mission, vision and values at the forefront of all decision making and action.
• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.
• Demonstrates the professional and technical skills necessary for the role, exhibiting both depth and breadth of expertise. Builds trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Job Requirements

Required

• High School Diploma/GED
• Six (6) months experience as security officer in a healthcare setting, Law enforcement or military service; or One (1) year experience as a Security Officer
• Security Guard: CA, Guard Card
• Basic Life Support - CPR, within 90 Days
• Driver's License: CA, within 30 Days

Where You'll Work

Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Care Unit (NICU) and the only Joint Commission-certified Advanced Thrombectomy-Capable Stroke Center north of Sacramento north of Sacramento. Mercy Medical Center Redding is a 266-bed regional medical center providing inpatient and outpatient services as well as specialized cardiovascular care, stroke care, orthopedics, neurological surgery, comprehensive cancer care, maternity care, and a robust robotic surgery program. In addition, the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living.

One Community. One Mission. One California