Security Officer Multiple Shifts

United Protective Services; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading security provider in Texas is seeking dedicated Security Officers in Houston. This role involves protecting property, enforcing regulations, and delivering exemplary customer service. Ideal candidates will have strong communication skills and the ability to manage various responsibilities in a fast-paced environment. Join a dynamic team that values career advancement and employee satisfaction.

Qualifications

• Must have a good customer service personality.
• Ability to perform rigorous foot patrol duties.
• Excellent verbal and written communication skills.

Responsibilities

• Protect property from theft or damage and enforce security rules.
• Conduct patrols and monitor security systems.
• Write detailed reports of incidents or irregularities.

Skills

Customer service personality

Physical stamina

Problem solving

Verbal communication

Written communication

Attention to detail

Job description

• Protect property from theft or damage, or persons from hazards or interference
• Enforce property rules and regulations designed to prevent breaches of security
• Conduct patrols of the property checking for irregularities and inspecting protection devices and fire control equipment
• Monitor CCTV, and access control systems, where available
• Maintain strict control and accountability for all assigned keys and badges
• Responsible for maintenance and daily inventory of all equipment issued
• Write detailed and accurate daily reports of incidents or irregularities for submission to the customer; utilize a mobile tour application for reporting, where available
• Maintain a thorough knowledge and understanding of the property’s post orders; follow instructions as documented in the post orders
• Remain alert for the presence of unauthorized persons, trespassers, and / or security violations
• Approach suspicious persons, escort trespassers off the property and call the police, if needed, following protocol for issuing a criminal trespass notice
• Assist visitors and customers by answering questions and giving directions; maintain a high level of professionalism and customer service
• Exercise judgment and use discretion in dealing with emergencies and security violations encountered
• Determine whether the first response should be to intervene directly (asking for assistance when deemed necessary and time allows), to keep the situation under surveillance, or to report the situation so that it can be handled by the appropriate authority
• Follow up on all customer and management requests
• Communicate effectively with United Protective Services Security leadership team, property management, and teammates
• Duties require specialized training in methods and techniques of protecting security areas and de-escalation
• Complete all assigned training, keep required certifications current
• Other duties as assigned

Essential Skills and Abilities :

• Must have a good customer service personality.
• Must be able to perform rigorous foot patrol duties for an entire shift
• Essential duties require the ability to stand, stoop, bend, climb stairs, and walk for an extended period
• Must be able to operate telephones in a professional manner
• Ability to solve practical problems and deal with a variety of concrete variables in situations
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Must be able to multi-task, prioritize and work in a fast-paced environment
• Excellent verbal and written communication skills
• Proficient in the use of basic computer knowledge
• Strong attention to detail
• Ability to handle sensitive and confidential information

United Protective Services is the largest regional contract security provider in the state of Texas. We continue to experience unprecedented growth and are looking for career minded security professionals to join our dynamic team. United Protective Services offers a multitude of shift assignments, flexible schedules and a management team that cares about their employees as much as they care about their clients. If you are looking for an outstanding opportunity that provides stability, career advancement and job satisfaction, we would like to talk with you.

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Security Officer • HOUSTON, Texas, United States of America