Security Officer Mobile Retail Monitoring

Allied Universal; New Haven (CT); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid holidays

Vacation days after one year

Employee discounts

Flexible scheduling

Job summary

Allied Universal is hiring a Security Officer – Part Time Enhanced for New Haven, CT. The role offers flexible hours at an assigned site with opportunities to earn more by picking up shifts.

The pay rate is $24.00 per hour, with a fixed anchor shift and a program to claim additional shifts across multiple sites. The position emphasizes customer service, incident response, patrols, and access control, with requirement of a valid driver’s license and minimum age of 18 for unarmed roles.

Qualifications

• Proven customer service skills and professional demeanor.
• Ability to respond to incidents calmly and effectively.
• Experience with security-related procedures and emergencies is a plus.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner, following established procedures.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter areas, to help deter unauthorized activity.
• Monitor customer and employee activity, report suspicious behavior and policy violations, and document incidents according to site requirements.
• Maintain a professional presence while assisting with access control, directing visitors, and communicating relevant information to site management and Allied Universal leadership.

Skills

Customer service

Emergency response

Patrols

Access control

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Mobile Retail Monitoring in New Haven, CT, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $24.00 / Hour

Job Schedule:

DayTimeFri04:30 PM - 11:00 PMSat10:00 AM - 04:30 PMSun04:30 PM - 11:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to clients, customers, and visitors by carrying out security‑related procedures, site‑specific policies, and emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, professional, and problem‑solving manner, following established procedures.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter areas, to help to deter unauthorized activity.
• Monitor customer and employee activity, report suspicious behavior and policy violations, and document incidents according to site requirements.
• Maintain a professional presence while assisting with access control, directing visitors, and communicating relevant information to site management and Allied Universal leadership.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real‑time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.