Security Officer, Lead - Robbinsdale

North Memorial Medical Center; Robbinsdale (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Security Lead to join their inclusive team. In this pivotal role, you will oversee daily security operations, ensuring the safety of staff and patients in a dynamic healthcare environment. With a commitment to professional growth, the organization offers extensive benefits, including tuition reimbursement and a supportive workplace culture. Ideal candidates will have a background in customer service, law enforcement, or military experience, with strong conflict resolution and communication skills. If you're passionate about safety and quality, this opportunity is perfect for you.

Benefits

Health & Welfare Benefit Packages

401k Retirement Match

Generous Paid Time Off (PTO) Plans

Adoption Reimbursement up to $3000 per child

Child Care Discount Program

Education/Tuition Reimbursement

24/7 Fitness Center Access

Qualifications

• 3+ years of customer service experience with conflict resolution.
• 2+ years of law enforcement/military experience in confrontational situations.

Responsibilities

• Oversee the security team's daily duties and ensure safety.
• Communicate with leadership on officer development and processes.

Skills

Customer Service

Conflict Resolution

Effective Communication

Basic Computer Proficiency

Education

High School Diploma or GED

Post-secondary education in security, law enforcement, or criminal justice

Job description

Job Description for Security Lead at North Memorial Health

Join North Memorial Health as a Security Lead and become a vital part of our inclusive and supportive team that values professional growth. We offer extensive benefits, including tuition reimbursement and numerous training opportunities.

Our health system includes two hospital locations in Robbinsdale and Maple Grove, along with a network of 25 clinics, including primary, specialty, urgent care, and emergency services across five counties. Our Robbinsdale Hospital, established in 1954, is a recognized Level 1 Trauma center and Level II pediatric trauma center, with a Level III NICU. Maple Grove Hospital, established in 2009, is renowned for Women and Children Care, with a Level III NICU and the largest Family Birth Center in the state.

Benefits the North Way!

As a non-profit organization, North Memorial Health offers eligibility for the Public Student Loan Forgiveness program. Most positions, whether part-time or full-time, include benefits such as:

• Health & Welfare Benefit Packages
• 401k Retirement Match
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with 10% off weekly tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access

Commitment to Diversity, Equity & Inclusion

We recognize that our strength lies in diversity and strive to embrace the unique contributions of each individual. Our initiatives promote an inclusive environment where everyone feels valued and welcome, actively working to dispel myths and implicit biases.

Position Overview

As a Security Lead, you will oversee the security team’s daily duties, coordinate efforts to ensure safety, and communicate with leadership on officer development and processes.

Safety & Security Requirements

Education

• High School Diploma or GED required.
• Post-secondary education in security, law enforcement, or criminal justice preferred.

Experience

• At least 3+ years of customer service experience with conflict resolution, or
• 2+ years of direct patient contact in a Level I trauma center, or
• 2+ years of law enforcement/military experience, especially in confrontational situations.

Knowledge, Skills, and Abilities

• Ability to build positive relationships within the organization.
• Commitment to safety, quality, and infection control standards.
• Effective communication skills in English.
• Basic computer proficiency.

Licensure/Certification

• Valid driver's license with acceptable driving record.
• Qualified to operate hospital vehicles.
• Current BLS certification or obtained within 3 months of hire.

We encourage candidates whose experience may not align perfectly with every qualification to apply, as we value diverse backgrounds and perspectives.

Additional Details

• Work Group: Non Contract
• Hours per two-week pay period: 80
• Shift: Day/Evening/Night Variable
• On-site position
• FLSA Status: Non-Exempt
• Salary Range: $23.40 - $32.78, based on experience
• Shift Differential pay may apply

North Memorial Health is an equal opportunity employer and committed to diversity and inclusion. For accommodations or concerns, contact our HR Service Center at 763-581-6947.