Security Officer Lead-Night Shift

SSM Health; Jefferson City (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Jefferson City is seeking a Security Officer to ensure a safe environment for staff and patients. The role involves mentoring junior officers, managing shift duties, and responding to urgent facility matters. Ideal candidates will have strong problem-solving skills and a commitment to customer service. Comprehensive benefits are offered, including paid parental leave and tuition coverage.

Benefits

Paid Parental Leave

Flexible Payment Options

Tuition Coverage

Qualifications

• Minimum of three years' experience required.
• High School diploma or 10 years of work experience.

Responsibilities

• Assist with training of new staff and manage scheduling.
• Conduct investigations and ensure safety and security.
• Provide professional customer service and monitor safety.

Skills

Customer Service

Problem-Solving

Mentoring

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - Jefferson City

Worker Type: Regular

Job Summary:

Provides a reasonably safe and secure environment by providing security services for staff, patients, and premises, and acts as a first responder to urgent facility matters. Provides direction and guidance to officers on shift, acting as a mentor and role model for junior officers.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assist with training of new staff, coach, train, and mentor all staff. Demonstrate respect, encourage learning, and support diversity in team building and customer interactions.
• The lead officer is the first escalation point in the chain of command during duty hours. Use discretion to escalate issues if unresolved. Manage staff scheduling and administrative duties.
• Ensure all shift duties are assigned and completed. Conduct investigations, complete reports, follow up, and communicate effectively. Prioritize duties to ensure safety and security.
• Review reports to monitor shift activities and trends. Assist in reviewing and updating security policies and emergency plans, and participate in drills.
• Promote safety by performing door checks, identifying lighting issues, ensuring elevator operation, assisting with disruptive individuals, and monitoring security-sensitive matters.
• Maintain compliance with accreditation standards, laws, and regulations including The Joint Commission, CMS, OSHA.
• Provide professional customer service, assist with problem-solving, monitor safety, respond to complaints, and communicate with staff and leadership.
• Assist law enforcement and other officials, ensuring legal compliance and patient rights are respected.
• Troubleshoot access control, alarm, and video systems; identify future needs; proficiently manage badge access systems.
• Operate motor vehicle for patrols if necessary.
• Maintain alertness and operate safely at all times.
• Perform other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience.

EXPERIENCE

• Minimum of three years' experience.

ADDITIONAL REQUIREMENTS

• Complete psychological assessment after conditional employment offer.
• Proof of motor vehicle liability insurance upon hire and request.

PHYSICAL REQUIREMENTS

• Constant hearing and vision use, lifting 0-50 lbs, standing, walking, and other physical activities as detailed.

LICENSES AND CERTIFICATIONS

Requirements vary by state, including valid driver’s license, security officer licenses, and law enforcement credentials where applicable.

Work Shift:

Night Shift (United States of America)

Job Type:

Employee

Department:

9251000011 SEC - St Mary's Jefferson City

Scheduled Weekly Hours:

40

Benefits:

Comprehensive benefits including paid parental leave, flexible payment options, and upfront tuition coverage. Explore All Benefits

SSM Health is an equal opportunity employer. We do not discriminate based on protected characteristics. Click here to learn more.