Security Officer Incident Response

Allied Universal®; Middletown Township (PA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Retirement plan

Health insurance

AD&D insurance

Job summary

Allied Universal is seeking a Security Officer Incident Response in Middletown, PA to protect client sites across various industries. You will monitor, patrol, and deter security incidents while delivering excellent customer service to employees and visitors.

The role emphasizes rapid incident response, professional conduct, and collaboration with a team in a dynamic security environment. This full-time position offers a stable schedule and competitive hourly pay.

Qualifications

• Provide excellent customer service while monitoring and patrolling client sites.
• Communicate clearly with employees and visitors; respond to incidents calmly and efficiently.
• Maintain a visible security presence to deter incidents and ensure safety.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Skills

Customer service

Communication

Observation

De-escalation

Education

High School Diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Incident Response in Middletown, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Security Officer supporting a technology, media, and telecommunications location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication to employees and visitors. Bring your professionalism and integrity to a caring, team-focused culture that values agility, reliability, and innovation.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeMon09:30 AM - 06:00 PMTue09:30 AM - 06:00 PMWed09:30 AM - 06:00 PMThur09:30 AM - 06:00 PMFri09:30 AM - 06:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.