Security Officer III - Health First Safety

Health First; Palm Bay (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Health First is seeking a dedicated security officer to safeguard staff, patients, and visitors across its facilities in Florida. The role emphasizes proactive patrols, rapid emergency response, and professional escort services within a hospital setting.

Qualified candidates will have security credentials, a valid Florida driver’s license, and a commitment to customer service. This full-time position requires adaptability to shift work and adherence to Health First policies.

Qualifications

• Education: Graduate of Police/Corrections Academy or an Associate’s degree in Criminal Justice.
• Active Military service, Law Enforcement experience, or Elite Military Forces experience.
• Florida Class D/G Security Licenses, valid driver’s license, clean MVR.

Responsibilities

• Conduct security patrols on foot or by vehicle to deter crime.
• Respond to emergencies and coordinate with law enforcement, medical, and fire responders.
• Escort visitors, protect private information, and control access to facilities.
• Investigate incidents and prepare reports on accidents and suspicious activities.
• Maintain shift logs and comply with post orders and Health First policies.
• Assist patients and staff with courteous, professional security support.

Skills

Customer service

Clear communication

Active listening

Crisis awareness

Attention to detail

Education

Police/Corrections Academy

Associate’s degree in Criminal Justice

Job description

Position Summary

To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Primary Accountabilities

• Responsible for internal and external security patrols on foot or in vehicle of facility assigned, including Emergency Department of hospital facility to deter criminal activity and misconduct.


• Responds to all emergencies/disasters which may require the officer to remain on property until the emergency/disaster is terminated. Makes appropriate notifications on campus as directed, coordinates law enforcement, medical and/or fire assistance.


• Proactively watches for irregular or unusual conditions that may create security concerns or safety hazards.


• Is a first responder for emergency codes, alarms, and other emergent situations to escort visitors and contractors, secure ingress and egress, and protect private information.


• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.


• Warns violators of rule infractions such as loitering, smoking, or carrying prohibited articles.


• Monitors entrances and exits and permits authorized persons to enter property.


• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted appropriately.


• Conducts patient escorts, patient watches, and provides safety escorts.


• Assists and/or transports deceased to morgue.


• Completes required shift logs and reports; complies with site post orders and Health First policies and procedures.


• Investigates and prepares reports on accidents, incidents, and suspicious activities.


• Assists associates, patients, and visitors in a courteous and professional manner.


• Works designated alternate hours and performs other responsibilities as needed.


• Maintains required certifications, licensing, weapon qualifications, and training to achieve professional competency as appropriate for the position.

Minimum Qualifications

• Education: Must be meet at least one of the following education or experience requirements:


• Graduate of Police/Corrections Academy.


• Associate’s degree or above in Criminal Justice.


• Active Military (Four [4] year term of service minimum).


• Law Enforcement experience.


• Serve in Elite Military Forces, Military Police, or Combat Arms.


• Work Experience: None


• Licensure:


• Class “D” Security Officer Licensure in the State of Florida.


• Class “G” Security Officer Licensure in the State of Florida.


• Valid Driver’s License and clean Motor Vehicle Record and maintained.


• Certification: At least one (1) of the following certifications within thirty (30) days of start date.


• American Heart Association (AHA) Heartsaver First Aid CPR AED course OR


• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card.


• Work Experience In Lieu of Education: One (1) year verifiable security officer experience.


• Skills/Knowledge/Abilities:


• Expected completion of Crisis Prevention Training within first 90 days.


• Physical ability to deal with or subdue mental health patients in crisis.


• Must be willing to carry out tasks that may require entering the hospital morgue and the roof-top helipad.


• Ability to operate radio or telephone equipment and/or console monitors.


• Ability to interact cordially and communicate with the public.


• Display exceptional customer service and communication skills.


• Active listening skills.


• Ability to assess and evaluate situations effectively.


• Ability to identify critical issues quickly and accurately.


• Attention to detail.

Physical Requirements

• Physically agile; requires walking, standing, running, bending, stooping, kneeling, climbing, or crouching majority of the shift.


• Heavy work that frequently includes lifting or moving objects up to 100 pounds or more with or without assistance.


• May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or overhead.


• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.


• May be exposed to inside environments and outside environments with extreme temperatures, air contamination, dirt, grease, or water.


• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.


• May operate various types of manual and motorized equipment used in the transportation of materials.


• May be exposed to intense noise or vibration and awkward or confined work position.


• Communicating with others to exchange information.


• Visual acuity and hand-eye coordination to perform tasks.


• Workspace may vary from open to confined.


• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

About Health First

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Benefits

• Schedule: Full-Time


• Shift Times: Variable
  
• Paygrade: PG-SO3