Security Officer III

Health First; Melbourne (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Health First is seeking a Security Officer to be fully engaged in protecting associates, patients, and visitors across Health First facilities. You will patrol on foot or by vehicle, respond to emergencies, escort patients, and prepare detailed incident reports to support safety and compliance.

Ideal candidates will hold Florida security licensure (Class D/G), a related education or military background, and a strong focus on customer service and communication.

Qualifications

• Education or experience routes include Police/Corrections Academy, CJ degree, or military service.
• Florida Class D and Class G Security Officer Licensure.
• Valid Florida driver's license with clean MVR.
• One year verifiable security officer experience in lieu of education.
• Crisis Prevention Training within 90 days of start date.
• Ability to access hospital morgue and rooftop helipad as required.
• Excellent communication and customer service skills.

Responsibilities

• Conduct internal and external security patrols on foot or by vehicle.
• Respond to emergencies and coordinate with law enforcement, medical and fire services.
• Monitor entrances and exits; verify authorized personnel.
• Escort patients and provide safety escorts.
• Assist and transport deceased to morgue.
• Complete shift logs and reports per site orders.
• Investigate accidents and suspicious activities.
• Maintain certifications and training as required.

Skills

Customer service

Communication skills

Active listening

Situation assessment

Attention to detail

Public interaction

Radio/phone equipment

Emergency response

Education

Police/Corrections Academy

Criminal Justice degree

Active Military service

Law enforcement experience

Job description

POSITION SUMMARY

To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Job Requirements

POSITION SUMMARY

To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Primary Accountabilities

• Responsible for internal and external security patrols on foot or in vehicle of facility assigned, including Emergency Department of hospital facility to deter criminal activity and misconduct.
• Responds to all emergencies/disasters which may require the officer to remain on property until the emergency/disaster is terminated. Makes appropriate notifications on campus as directed, coordinates law enforcement, medical and/or fire assistance.
• Proactively watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Is a first responder for emergency codes, alarms, and other emergent situations to escort visitors and contractors, secure ingress and egress, and protect private information.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking, or carrying prohibited articles.
• Monitors entrances and exits and permits authorized persons to enter property.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted appropriately.
• Conducts patient escorts, patient watches, and provides safety escorts.
• Assists and/or transports deceased to morgue.
• Completes required shift logs and reports; complies with site post orders and Health First policies and procedures.
• Investigates and prepares reports on accidents, incidents, and suspicious activities.
• Assists associates, patients, and visitors in a courteous and professional manner.
• Works designated alternate hours and performs other responsibilities as needed.
• Maintains required certifications, licensing, weapon qualifications, and training to achieve professional competency as appropriate for the position.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Must meet at least one of the following education or experience requirements:
• Graduate of Police/Corrections Academy.
• Associate’s degree or above in Criminal Justice.
• Active Military (Four [4] year term of service minimum).
• Law Enforcement experience.
• Serve in Elite Military Forces, Military Police, or Combat Arms.
• Work Experience: None
• Licensure:
• Class “D” Security Officer Licensure in the State of Florida.
• Class “G” Security Officer Licensure in the State of Florida.
• Valid Driver’s License and clean Motor Vehicle Record and maintained.
• Certification: At least one (1) of the following certifications within thirty (30) days of start date.
• American Heart Association (AHA) Heartsaver First Aid CPR AED course OR
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card.
• Work Experience In Lieu of Education: One (1) year verifiable security officer experience.
• Skills/Knowledge/Abilities:
• Expected completion of Crisis Prevention Training within first 90 days.
• Physical ability to deal with or subdue mental health patients in crisis.
• Must be willing to carry out tasks that may require entering the hospital morgue and the roof-top helipad.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Display exceptional customer service and communication skills.
• Active listening skills.
• Ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.

Physical Requirements

• Physically agile; requires walking, standing, running, bending, stooping, kneeling, climbing, or crouching majority of the shift.
• Heavy work that frequently includes lifting or moving objects up to 100 pounds or more with or without assistance.
• May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside environments and outside environments with extreme temperatures, air contamination, dirt, grease, or water.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• May operate various types of manual and motorized equipment used in the transportation of materials.
• May be exposed to intense noise or vibration and awkward or confined work position.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : Variable

Paygrade : PG-SO3