SECURITY OFFICER II - VR & CB - FULL-TIME - SWING SHIFT

Mesquite Entertainment; Mesquite (NV); On-site; USD 23,000 - 32,000; Full time

Job summary

Mesquite Gaming Security is seeking a Senior Officer to perform the described duties professionally while assisting in training and supervising security staff. In the absence of supervisors, they will oversee on-staff Security Dept.

members and ensure adherence to Gaming Regulations and policies. The role requires prior Mesquite Gaming Security experience, completion of Management Training, and the ability to work all shifts, including weekends and holidays, with strong decision-making under

Qualifications

• State of Nevada Gaming Permit, CPR/AED certification, driver’s license.
• Must complete Mesquite Gaming Management Training.
• Must be able to work all shifts, including weekends and holidays.
• High school diploma or equivalent.

Responsibilities

• Maintain an effective staff by conducting training and monitoring records.
• Ensure Department Regulations and Company Policies are followed.
• Review reports for content, accuracy, and thoroughness.
• Conduct follow-up investigations to Security Incident Reports.
• Other duties as assigned by management.

Skills

Math skills

Computer skills

Grammar skills

Communication skills

Decision making under pressure

Integrity

Education

High school diploma or equivalent

Job description

STARTING RATE

$20.00 (Day & Swing)

MINIMUM AGE REQUIREMENT

21 years old

LICENSE/CERTIFICATION

State of Nevada Gaming Permit, Alcohol Awareness Card, Valid Driver’s License, D.M.V. Driving History Printout (no more than 30 days old), and CPR/AED Certification (provided by the Company).

Job Summary

The Security Senior Officer will perform all Job Summary tasks described in the “Security Officer” description in a professional and consistent manner. The Senior Officer will assist in the training of all Security Officers. Additionally, in the absence of the Security Lieutenant and Sergeant, he/she will supervise all Security Dept. members on-staff. The Senior Officer will assist the Lieutenant and Sergeant in ensuring that all Gaming Regulations, Company, and Security Dept. Policies are adhered to.

Job Qualifications

Previous experience with Mesquite Gaming Security required. Must have completed Mesquite Gaming Management Training. Must possess basic math, computer, and grammar skills with good oral and written communication skills. Must be able to make sound decisions under stressful situations often in short time frames. Must have a high school diploma equivalent. Must possess integrity and the basic desire to serve and protect. Must be able to work all shifts, including weekends and holidays.

Essential Job Functions

• Maintain an effective and efficient staff by conducting training for staff members; monitor and maintain training records.
• Ensure that all Department Regulations, Company Policies and Procedures are followed.
• Review reports and other written materials prepared by staff members for proper content, accuracy, and thoroughness, making corrections and improvements as needed.
• Conduct follow-up investigations to Security Incident Reports.
• Other job-related duties as assigned and instructed by management.

Customer Service Expectations

• Remember to always have a can-do attitude when dealing with customers and always get answers for the guests.
• If in hostile situations with customers, seek ways to create win-win situations that will benefit both the customer and the Company.
• Be cheerful, helpful, respectful, and professional when interacting with customers and other staff members.

Physical Demands

The work requires some physical exertion such as long periods of standing, walking on uneven surfaces, lifting of moderately heavy objects. The work may require above average strength, agility, or dexterity.

Work Environment

The work environment may occasionally involve exposure to potentially dangerous situations or unusual environmental stress requiring a range of safety and other precautions, i.e., extreme outdoor weather conditions, under threat of physical attack by another person, mob condition, or in similar situations in which conditions cannot be completely controlled. The work environment involves exposure to secondhand smoke in a casino.