Security Officer II | Midtown Command Center

The Durst Organization; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A renowned real estate organization is seeking a Security Officer II to join their Midtown Security Command Center. This position involves monitoring security systems, responding to alarms, and maintaining safety protocols. Ideal candidates will have a strong customer service orientation and meet all licensing requirements to ensure the safety and security of the premises.

Qualifications

• Must have a New York State Security Guard License.
• Knowledge of camera surveillance and access control.
• Effective interaction with diverse individuals.

Responsibilities

• Monitor surveillance systems and respond to alarms.
• Provide customer service to tenants and guests.
• Coordinate drills with Fire Safety Directors.

Skills

Attention to detail

Customer service

Technical aptitude

Communication skills

Education

New York State Security Guard License

AED/CPR/First Aid Certification

Job description

Durst Profile

For over 100 years, The Durst Organization has been a family-run business dedicated to innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with tenants and partners are critical to our success, making us generations of builders, building for generations.

Overview

The Durst Organization is seeking a Security Officer II to work the following shift:

Monday - Friday from 11:00 pm - 7:00 am

This position is a Local 32BJ union role and will be based at the Midtown Security Command Center.

The pay rate for this position is $23.53 per hour.

Responsibilities

The Security Officer II – Command Center provides technical support, disseminates information, and operates camera systems within the Command Center.

• Acknowledge and respond to alarms; communicate with managers or security officers during emergencies; contact emergency services regarding onsite incidents.
• Monitor surveillance systems for operational readiness; troubleshoot video feeds; download videos for archiving; coordinate with vendors for system maintenance.
• Maintain constant visual surveillance of tenants, guests, and security personnel.
• Provide technical information and reports on activities impacting the building and surrounding area.
• Relate information to the Property Management Office, Engineering Department, and cleaning services; dispatch personnel to resolve issues.
• Handle work tickets for AWARE or other systems; manage contractor access to tenant spaces.
• Conduct radio checks and transmissions.
• Assist with tenant, contractor, and employee badge management, including access levels and deactivation.
• Coordinate drills with Fire Safety Directors.
• Assist in basic investigations as requested by tenants or management.
• Provide professional and courteous customer service to tenants and guests.

Qualifications

• Must meet applicable state, county, and municipal licensing requirements, including:
• Current New York State Security Guard License
• Current AED/CPR/First Aid Certification
• Knowledge of camera surveillance, access control, and building systems.
• Strong attention to detail and ability to follow security protocols.
• Technical aptitude and willingness to learn security screening procedures and equipment.
• Ability to read, understand, and comply with regulations and reports.
• Willingness to learn security-related software applications.
• Understanding of security operations.
• Good oral and written communication skills.
• Strong customer service orientation.
• Effective interaction across diverse social and cultural levels.
• Initiative-taking and result-oriented attitude.
• Ability to manage multiple tasks simultaneously and adapt to organizational changes.

Physical Demands and Work Environment

The physical and environmental requirements are typical for this role and accommodations can be made for individuals with disabilities.

• Physical demands: Occasional walking, sitting, handling objects, reaching, balancing, stooping, crouching, bending, talking, hearing; lifting up to 10 lbs; vision requirements include close, distance, color, peripheral, and depth perception.
• Work environment: Moderate noise level.

EEOC - Equal Opportunity/Affirmative Action Employer: Minorities/Females/Disabled/Veterans