Security Officer II - Medical Group Security

Health First; Melbourne (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Health First provides unarmed security services to safeguard associates, patients, and visitors across facilities. The Security Officer II role emphasizes vigilance, incident reporting, and professional conduct within a healthcare environment.

Responsibilities include mobile patrols, access control, emergency response, and collaboration with local authorities when needed, while maintaining courteous service to patients and staff.

Qualifications

• Education/experience requirements include police/corrections training or criminal justice degree.
• Certification in CPR/BLS within 30 days of start date is required.
• One year of verifiable security officer experience preferred or required as alternative.

Responsibilities

• Takes accountability for internal and external mobile patrol of facility assigned, including Emergency Department if hospital facility.
• Responds to behavioral emergencies with combative patients, customers and associates.
• Deters criminal activity and misconduct; investigates suspicious situations; performs security patrols of designated areas on foot or in vehicle.
• Communicates via 2-way radios, telephones and computers.
• Watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking or carrying prohibited articles.
• Permits authorized persons to enter property and monitors entrances and exits.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted within appropriate physical security requirements.
• Assists associates, patients, and visitors in a courteous and professional manner; conducts patient escorts, patient watches, and provides safety escorts.
• Supports and/or transports deceased to morgue.
• Completes required shift logs and reports; complies with site post orders, and Health First policies and procedure; investigates and prepares reports on accidents, incidents, and suspicious activities.

Skills

Communication

Observation

Public interaction

Crisis response

Education

Police/Corrections Academy

Associate’s degree or Criminal Justice

Active Military service

Law Enforcement experience

AHA Heartsaver CPR AED

Tools

Radio & console operation

Job description

POSITION SUMMARY The Security Officer II provides unarmed security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Job Requirements POSITION SUMMARY The Security Officer II provides unarmed security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

Primary Accountabilities

• Takes accountability for internal and external mobile patrol of facility assigned, including Emergency Department if hospital facility.
• Responds to behavioral emergencies with combative patients, customers and associates.
• Deters criminal activity and misconduct; investigates suspicious situations; performs security patrols of designated areas on foot or in vehicle.
• Communicates via 2-way radios, telephones and computers.
• Watches for irregular or unusual conditions that may create security concerns or safety hazards.
• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
• Warns violators of rule infractions such as loitering, smoking or carrying prohibited articles.
• Permits authorized persons to enter property and monitors entrances and exits.
• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted within appropriate physical security requirements.
• Assists associates, patients, and visitors in a courteous and professional manner; conducts patient escorts, patient watches, and provides safety escorts.
• Supports and/or transports deceased to morgue.
• Completes required shift logs and reports; complies with site post orders, and Health First policies and procedure; investigates and prepares reports on accidents, incidents, and suspicious activities.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Must be at least one of the following education or experience requirements:
• Graduate of Police/Corrections Academy.
• Associate’s degree or above in Criminal Justice.
• Active Military (Four [4]-year term of Service Minimum).
• Law Enforcement experience.
• Service in Elite Military Forces, Military Police, or Combat Arms.
• Work Experience: None
• Licensure: None
• Certification: At least one (1) of the following certifications within thirty (30) days of start date:
• American Heart Association (AHA) Heartsaver First Aid CPR AED course,
• OR American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card.
• Work Experience In Lieu of Education: One (1) year of verifiable security officer experience.
• Skills/Knowledge/Abilities:
• Expected completion of Crisis Prevention Training within first 90 days.
• Physical ability to deal with or subdue mental health patients in crisis.
• Must be willing to carry out tasks that may require entering the hospital morgue and the roof‑top helipad.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Active listening skills with ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.
• Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.

Preferred Qualifications

• Licensure: Class “D” Security Officer License.

Physical Requirements

• Physically agile; requires walking, standing, running, bending, stooping, kneeling, climbing, or crouching majority of the shift.
• Heavy work that frequently includes lifting or moving objects up to 100 pounds or more with or without assistance.
• May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside environments and outside environments with extreme temperatures, air contamination, dirt, grease, or water.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• May operate various types of manual and motorized equipment used in the transportation of materials.
• May be exposed to intense noise or vibration and awkward or confined work position.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : 1:00pm - 9:00pm

Paygrade : PG-SO2