Security Officer II

1103 Team Member Services; Winter Park (FL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Job summary

AdventHealth in Winter Park, FL, is seeking a security professional to patrol hospital areas, ensure life safety, and respond to emergencies. The role involves de-escalation, reporting, and collaboration with medical staff to resolve issues.

Requirements include a high school diploma, 1+ year security experience, and a valid driver’s license. CPR is preferred and training on CCTV and access control is a plus.

Qualifications

• High school diploma or equivalent required.
• 1+ year of related security experience required.
• Driver's license required.
• Basic Life Support (CPR) preferred.
• Ability to read and interpret policies and write clear reports.
• Excellent customer service and ability to handle stressful situations.

Responsibilities

• Patrols assigned areas and maintains life safety standards.
• Investigates suspicious activity and reports hazards.
• Responds to emergency, non-emergency, and alarm calls.
• Administers initial first aid as appropriate.
• Monitors access and patrols hospital properties.
• Unlocks buildings after ID verification and policy compliance.
• Documents incidents and communicates with Security Management.

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 200 N LAKEMONT AVE City: WINTER PARK State: Florida Postal Code: 32792

Job Description: Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances. Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls. Administers initial first aid as appropriate and to the level of training attained. Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations. Unlocks buildings and doors after checking identification and compliance with hospital policies. Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities. Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech and hearing.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with the ability to use basic hospital/security applications and information management systems.
• Good critical thinking skills, and the ability to set and quickly reset priorities.
• Able to work and train in an environment with occurring periods of crisis and stress.
• Ability to recognize faces.
• Ability to maintain confidentiality in all matters pertaining to patients, visitors, and/or employees.
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems.
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on the implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Basic computer skills including, but not limited to, Windows, Word, and Excel.
• Knowledge of Access Control and CCTV systems Preferred.
• Understanding of Emergency Management principles Preferred.
• Meets departmental testing (Mental, Physical, etc.) if applicable to facility Required.
• Handcuffing, or equivalent national certification Preferred.
• Pepper Spray, or equivalent national certification Preferred.
• Baton, or equivalent national certification Preferred.
• TASER International – Conducted Electrical Weapon Preferred.

Education:

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ years related experience [Required]

Licenses and Certifications:

• Driver's License (DL) [Required]
• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range: $18.87 - $30.19

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.