Security Officer II

AdventHealth; Lake Wales (FL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off

401-K Retirement Plan

Parental Leave - 4 weeks

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a dedicated Security Officer to patrol hospital campuses, respond to alarms, and maintain life safety standards. You will investigate incidents, support emergency responses, and interact with staff to resolve safety concerns on a day-to-day basis.

Located in Davenport, FL, the role requires a high school diploma, a valid driver’s license, and 1+ years of related experience. BLS is preferred, with opportunities for professional growth within a faith-based health system.

Qualifications

• High School Grad or Equiv [Required]
• 1+ years related experience [Required]
• Driver's License [Required]
• Basic Life Support - CPR Cert [Preferred]

Responsibilities

• Patrol assigned areas and respond to emergencies.
• Investigate incidents and document safety hazards.
• Unlock buildings and doors after ID checks.
• Monitor hospital property traffic and interview individuals as needed.
• Intervene in disputes using de-escalation techniques.

Skills

Written reports

Safety rules

Communication

Vehicle operation

Security systems

Crisis management

Confidentiality

Teamwork

Customer service

Education

High School Diploma or Equivalent

Tools

Access Control

CCTV systems

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day-Weekend (United States of America)

Address

40100 HWY 27

City

DAVENPORT

State

Florida

Postal Code

33837

Job Description

Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances. Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls. Administers initial first aid as appropriate and to the level of training attained. Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations. Unlocks buildings and doors after checking identification and compliance with hospital policies. Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities. Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech and hearing.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with the ability to use basic hospital/security applications and information management systems.
• Good critical thinking skills, and the ability to set and quickly reset priorities.
• Able to work and train in an environment with occurring periods of crisis and stress.
• Ability to recognize faces.
• Ability to maintain confidentiality in all matters pertaining to patients, visitors, and/or employees.
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems.
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on the implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Basic computer skills including, but not limited to, Windows, Word, and Excel.
• Knowledge of Access Control and CCTV systems Preferred.
• Understanding of Emergency Management principles Preferred.
• Meets departmental testing (Mental, Physical, etc.) if applicable to facility Required.
• Handcuffing, or equivalent national certification Preferred.
• Pepper Spray, or equivalent national certification Preferred.
• Baton, or equivalent national certification Preferred.
• TASER International – Conducted Electrical Weapon Preferred.

Education

• High School Grad or Equiv [Required]

Field Of Study

• N/A

Work Experience

• 1+ years related experience [Required]

Additional Information

• N/A

Licenses And Certifications

• Driver's License (DL) [Required]
• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$18.20 - $29.12

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.