Security Officer I - Omaha

WarHorse Gaming; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Federal Employees Medical Coverage (M–

401(k) with immediate vesting &company

Discounted meal program

Vacation, and sick days

Quarterly incentive program

Job summary

WarHorse Gaming in Omaha, NE is seeking a Security Officer I to help maintain a safe and secure environment for guests and team members. The role covers patrols of casino and hotel areas, handling incidents, securing money transfers, and enforcing policies under casino regulations.

A strong focus on communication, composure, and reliability is essential. The position requires a 21+ age minimum, a high school diploma or equivalent, and comfort with Microsoft Office.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or relevant experience.
• Proficiency with Microsoft Office Suite or related software.
• Ability to communicate effectively with guests, team members, supervisors, and managers.
• Ability to remain composed during potential problems and emergency situations.

Responsibilities

• Patrol casino and hotel areas to identify safety concerns.
• Record investigation and incident reports accurately.
• Assist with secure transfer of money and gaming chips.
• Control access to restricted areas and monitor video lottery facilities.
• Provide customer service and assist guests as needed.
• Stand at assigned posts for extended periods.
• Attend required trainings and meetings.

Skills

Communication

Organizational skills

Microsoft Office

Security experience

Casino environment

Education

High school diploma or GED

Job description

Security Officer I

WarHorse Gaming, a division of Ho-Chunk, Inc.

Location: Omaha, NE

Job Type: Full-time | Schedule varies based on property needs

Compensation & Benefits

• Salary Range: 19.50
• Comprehensive benefits package
  • Federal Employees Medical Coverage (Medical, Dental, Vision)
  • 401(k) with immediate vesting & company match
  • Discounted meal program
  • Vacation, and sick days
  • Quarterly incentive program

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our Work Is Guided By Our Core NATIVE Values

• Native American Owned & Proud - Serving the Winnebago Tribe of Nebraska.
• Accountable - To always do what’s right.
• Team-Focused - For inclusive progress.
• Innovative - In creating solutions.
• Visionary - In our purpose and direction.
• Excellence - Through learning and performance.

Position Summary

The Security Officer I is responsible for maintaining a safe and secure environment for guests, team members, and company assets. This position patrols casino and hotel areas, responds to incidents and emergencies, assists with the secure transfer of money and gaming chips, controls access to restricted areas, and supports compliance with casino policies and applicable gaming regulations.

Key Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming.
• Maintain the safety and security of casino and hotel guests and team members.
• Patrol casino and hotel areas during assigned shifts to identify and address safety and security concerns.
• Record investigation and incident reports accurately and in a timely manner.
• Prepare reports documenting significant activities and incidents.
• Assist with the secure transfer of money and gaming chips from the casino floor.
• Maintain compliance with casino rules, policies, and regulations established by the casino and applicable regulatory authorities.
• Report day-to-day activities and responsibilities to the Security Supervisor or Manager.
• Control access to the video lottery facility and other restricted areas.
• Respond immediately to backup calls.
• Control and de-escalate potential problems and assist employees and guests during emergencies.
• Maintain consistent radio contact with the base throughout the assigned shift.
• Provide customer service and assistance to guests as needed.
• Attend periodic meetings and required training sessions.
• Stand at assigned posts for extended periods as directed by management.
• Perform other duties as assigned.

Qualifications & Experience

Required

• Must be 21 years of age or older.
• High school diploma, GED, or relevant experience.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite or related software.
• Ability to communicate effectively with guests, team members, supervisors, and managers.
• Ability to remain composed and respond appropriately during potential problems and emergency situations.

Preferred

• Previous security experience.
• Previous experience in a casino or resort environment.

Work Environment & Physical Requirements

• Ability to patrol and move throughout casino and hotel areas during assigned shifts.
• Ability to stand at an assigned post for extended periods.
• Ability to respond promptly to backup calls and emergency situations.
• Regular use of radios and other communication equipment.
• Frequent interaction with guests, team members, supervisors, and managers.
• Ability to perform essential job functions with or without reasonable accommodation.

Schedule & Travel

• Team members must be able to work varying schedules to reflect the business needs of the property.
• Travel is not required for this position.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact.
• Guided by strong NATIVE values and tribal-owned purpose.
• Career stability and opportunities across diverse industries.
• A collaborative work environment that encourages innovation and professional growth.

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

We look forward to learning more about you and your experience!