Security Officer I

St Jude Children's Research Hospital; Memphis (TN); On-site; USD 27,000 - 45,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking a Security Officer I to safeguard the campus, employees, and visitors. You will monitor access, respond to incidents, and enforce security policies, with a focus on safety and quick decision-making.

The role requires a high school diploma, at least 6 months security experience, and the ability to work in a fast-paced environment. You will also handle badge issuance and daily reporting, with a commitment to reliable attendance.

Qualifications

• High school diploma or GED required.
• 6 months of security-related experience required.
• Data entry experience and ability to work in emergencies preferred.
• Working knowledge of Microsoft Office preferred.

Responsibilities

• Assist in responding to inquiries and resolving issues or complaints.
• Provide patrol duties as needed and support customer service.
• Maintain daily reports with observations, surveillance, and signatures.
• Issue personnel badges and parking hangtags; assist with PINs and biometric enrollment.
• Assist with termination of employees per policy.
• Perform other duties to meet department goals.
• Maintain regular and predictable attendance.

Skills

Attention to detail

Communication

Time management

Education

High school diploma/GED

Tools

Microsoft Office

Excel

Job description

Responsible for ensuring the safety and security of an organization's premises, employees, and visitors. This role involves monitoring security systems, conducting regular patrols, responding to incidents, and enforcing security policies and procedures. Will be the first line of defense against unauthorized access, theft, and other security threats, maintaining a visible presence to deter potential risks. This position requires strong observational skills, quick decision-making abilities, and the ability to respond effectively to emergencies and security breaches.

Schedule: 2:00 p.m. to 10:30 p.m. with rotating days off

Job Responsibilities:

• Assist in responding to inquiries and resolving issues or complaints (e.g., issuance of personnel badges and hangtags).
• Support the team in providing excellent customer service; May provide patrol duties, as needed.
• Assist in maintaining daily reports with relevant information (e.g., observations, surveillance, signatures).
• Issue all personnel badges and parking hangtags for all hospital employees and guests using the security Access Control System. Assist employees with creating or resetting ID Badge Personal PIN, Fingerprinting for Biometric Enrollment, and adding Biometric Access to an employee's profile within the Access Control System.
• Assist with termination of employees in accordance with company policy.
• Perform other duties as assigned to meet goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma/GED required

Minimum Experience:

• 6 months of security-related experience (e.g., security program, police organization, military branch, conflict counseling) required.
• Some experience in data entry and working in emergency situations and a fast-paced, stressful environment, standing for long hours and lifting weights, preferred.
• Working knowledge of computer systems, including Microsoft Office (Word/ Excel, etc.), preferred.

Licensure, Registration and/or Certification Required by SJCRH Only:

• Must attain Licensed Security Guard/Officer certification for the State of Tennessee within 60 days of employment.

Special Skills, Knowledge and Abilities:

• Is open to any type of change or new idea presented.
• Shows eagerness to learn from different avenues.
• Addresses needs/ problems in a logical manner, using defined approaches.
• Manages own time well to plan work and meet daily task needs.
• Executes routine tasks under guidance and/ or supervision.
• Shows attention to detail, produces quality work on time.
• Has clear, concise communication in both verbal and written communication.
• Listens to requests, confirms understanding of routine needs, and provides accurate answers.
• Shares information within the team as directed.
• Exhibits basic understanding of security policies, procedures, and applicable laws (e.g., Crime- felony, misdemeanor, federal, and state laws).
• Carries out standard activities related to security management, under supervision.
• Undergoes and clears necessary background checks and driving skills.

Physical Demands and Working Conditions:

• Successfully complete a physical/health screening examination by Occupational Health, which includes a drug screening; successfully meet and maintain Campus Safety and Security physical requirements.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Physical demands are in excess of those for sedentary work, and officers must be able to remain on feet for extended periods of time, as well as stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run.
• Run moderate distances and/or go up and /or down flights of steps; read, interpret, and understand St.
• Jude Children's policies and procedures.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• Must maintain the ability to move about the workspace to access work surface and shelves, cabinets, drawers, and equipment that are at, below, or above the work surface.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• This position may require working outdoors in all weather conditions and withstanding exposure to inclement weather.
• Must pass a criminal background investigation; have and maintain a clean motor vehicle driving record.
• A valid driver's license is required.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.50 - $33.00 per hour for the role of Security Officer I.

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St. Jude is an Equal Opportunity Employer