Security Officer Hospital Deescalation

Allied Universal; Boca Raton (FL); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Boca Raton, FL, is seeking a Security Officer for hospital de-escalation patrol. You will provide customer service, observe patrols, and respond to incidents in a healthcare setting while maintaining a professional presence.

The role requires lifting a hospital vaccination requirement, restraint capability, and adaptable computer or tablet use. Full-time schedule with various shifts supports growth and a safety‑mocused team culture.

Qualifications

• Must be willing to receive required hospital vaccinations.
• Must be able to restrain individuals in a hospital setting.
• Comfort using a computer or tablet is preferred.
• A Guard Card or license is preferred.
• Customer service experience is preferred.
• Be at least 21+ years of age for role.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and contractors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of hospital buildings, parking areas, entrances, and perimeter locations to help identify and report unusual activity, hazards, and policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including requests for assistance, disturbances, medical emergencies, and facility-related concerns.
• Monitor access points and visitor activity in accordance with site-specific procedures, and report unauthorized access or suspicious behavior to appropriate personnel.
• Prepare clear, accurate reports and communicate observations, incidents, and concerns to supervisors and site contacts.

Skills

Customer service

Patrol operations

Emergency response

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Hospital Deescalation Patrol – Boca Raton, FL

As a Security Officer Hospital Deescalation Patrol in Boca Raton, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Security Officer in a healthcare location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide professional customer service and communication. You may assist with hospital protocols, including supporting staff during patient restraint situations. Join Allied Universal, where an agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $17.91 / Hour

Job Schedule:

• Mon: 07:00 AM - 03:00 PM
• Fri: 07:00 AM - 03:00 PM
• Sat: 03:00 PM - 11:00 PM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to patients, visitors, staff, and contractors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of hospital buildings, parking areas, entrances, and perimeter locations to help identify and report unusual activity, hazards, and policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including requests for assistance, disturbances, medical emergencies, and facility-related concerns.
• Monitor access points and visitor activity in accordance with site-specific procedures, and report unauthorized access or suspicious behavior to appropriate personnel.
• Prepare clear, accurate reports and communicate observations, incidents, and concerns to supervisors and site contacts.

Minimum Requirements:

• Must be willing to receive required hospital vaccinations.
• Must be able to restrain individuals in a hospital setting.
• Comfort using a computer or tablet is preferred.
• A Guard Card or license is preferred.
• Customer service experience is preferred.
• Be at least 21+ years of age for role.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.