Security Officer - Hilton San Francisco Union Square

Hilton Worldwide, Inc.; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Hilton San Francisco Union Square is seeking dedicated Security Officers to ensure guest safety and property security. With a focus on exceptional customer service, this role offers competitive pay and excellent employee benefits, including career growth and development opportunities. Join Hilton and be part of a renowned hospitality team and culture!

Benefits

Go Hilton travel program

Career growth and development

Medical, Dental, and Vision Insurance

Best-in-Class Paid Time Off

Matching 401(k)

Debt-free education

Qualifications

• Ability to provide safety and customer service.
• Demonstrated values of hospitality, integrity, and teamwork.

Responsibilities

• Ensure safety of guests and team members.
• Patrol hotel premises ensuring security.
• Respond to emergency situations and resolve guest issues.

Skills

Safety Awareness

Customer Service

Communication

Teamwork

Job description

Hilton San Francisco Union Square is looking to add Security Officers to the team. If you have the passion to provide safety and customer service, this is the position for you! Our property has 1,921 guest rooms with over 150,000 square feet of event space and 44 meeting rooms. You will find San Francisco’s top attractions nearby.

Enjoy great employee perks like Go Hilton travel program and career growth and development. Join Hilton and see why we are ranked the #1 hospitality company to work for!

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Classification: Full Time

Shift: Varies - AM/PM/Overnight (includes weekends and holidays)

Hourly Wage: $28.00

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture beingThe Best Hospitality Company in the World!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical, Dental and Vision Insurance Coverage – for you and your family.
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave program
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.