Security Officer - Hilton Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 1,000; Full time

Job summary

A prestigious hotel in Orlando is looking for a Security Officer to maintain a welcoming and safe environment. The role involves patrolling, responding to emergencies, and providing excellent customer service. Ideal candidates possess relevant experience and a commitment to uphold Hilton's core values of hospitality and integrity.

Benefits

Access to pay when needed via DailyPay

Medical insurance coverage

Mental health resources

Paid Time Off (PTO)

Go Hilton travel program

Parental leave support

Debt-Free Education through Guild Education

401K plan with company match

Hilton Shares employee stock purchase

Career growth opportunities

Recognition and rewards programs

Qualifications

• At least 1 year of experience as a Security Officer.
• 2+ years in customer service.
• Ability to work required shifts.

Responsibilities

• Patrol hotel interior and perimeter to identify safety risks.
• Respond to emergencies and conduct investigations.
• Complete reports and assist guests with inquiries.

Skills

Customer Service

Problem Solving

Communication

Job description

Job Description - Security Officer - Hilton Orlando (HOT0BP3G)

Job Number: HOT0BP3G

Work Location: Hilton Orlando, 6001 Destination Parkway, Orlando, 32819

Hilton Orlando is seeking a Security Officer to join our team! Our hotel features over 1,400 guest rooms and is located near International Drive, directly connected to the Convention Center. Our security team, reporting to the Director of Security, is dedicated to maintaining a safe environment.

The ideal candidate has at least 1 year of experience as a security officer, 2+ years in customer service, and a passion for guest service. Must be able to work the required shifts.

Shift Pattern: Full availability between 3pm - midnight, including weekdays, weekends, and holidays as needed.

Pay Rate: $18.72 per hour

Benefits include:

• Access to pay when needed via DailyPay
• Medical insurance coverage for you and your family
• Mental health resources and Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights discounted travel
• Parental leave support
• Debt-Free Education through Guild Education (degrees and certifications)
• 401K plan with company match
• Hilton Shares employee stock purchase at 15% discount
• Career growth opportunities
• Team Member Resource Groups
• Recognition and rewards programs

Benefits may vary based on property-specific terms and conditions.

Responsibilities include:

• Patrol hotel interior and perimeter to identify safety and security risks
• Respond to emergencies such as hazards, fires, medical incidents, and threats
• Conduct preliminary investigations as needed
• Complete reports and documentation accurately
• Assist guests with inquiries and resolve issues promptly

Qualifications and Values:

Since 1919, Hilton has been a leader in hospitality, emphasizing our core values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of Urgency. We seek candidates who demonstrate these values and attributes such as Quality, Productivity, and Customer Focus.

Working at Hilton:

Hilton is a global leader in hospitality, offering luxurious hotels, resorts, extended-stay suites, and more. We are committed to providing exceptional experiences and creating a welcoming environment for our Team Members and guests. Join us to be part of a team that strives to fill the earth with the light and warmth of hospitality.