Security Officer - Hilton - Harrisburg, PA

Hotel Equities; Harrisburg (Dauphin County); On-site; USD 32,000 - 52,000; Full time

Job summary

Hotel Equities, a hospitality management company, seeks a Security Officer for the Hilton in Harrisburg, PA. The role involves monitoring security systems, patrolling the property, and assisting guests and staff to maintain a safe environment.

The position may require varying shifts typical in a hotel setting, with emphasis on clear communication and calm handling of emergencies within a busy hospitality environment.

Responsibilities

• Respond to security calls and alarms promptly.
• Observe CCTV and report suspicious activity.
• Provide information to guests and escort as needed.

Job description

Security Officer - Hilton - Harrisburg, PA

Security Officer - Hilton - Harrisburg, PA

Hotel Equities Harrisburg, Pennsylvania, United States

About this position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Security Officer for the Hilton in Harrisburg, PA !

POSITION SUMMARY:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

• ANSWER SECURITY TELEPHONE AND SAFETY HOTLINE CALLS AND RESPOND IN A TIMELY MANNER BASED ON PRIORITY.
• OBSERVE THE CCTV MONITORS FOR ANY UNUSUAL ACTIVITY AND IN THE CASE OF SUSPICIOUS BEHAVIOR REPORT DIRECTLY, VIA RADIO, TO THE SUPERVISOR ON DUTY; REPORT ANY ALARMS SIMILARLY.
• USE A CLEAR, CONCISE ENGLISH-SPEAKING VOICE, LISTEN WITH EMPATHY, PROVIDE ACCURATE INFORMATION AND DOCUMENT LEGIBLY ALL APPROPRIATE INCIDENT INFORMATION.
• MEMORIZE AND MONITOR LIFE SAFETY SYSTEM INSTALLED AT PROPERTY INCLUDING LAYOUT OF ENTIRE BUILDING, ALARM PULL STATIONS, LOCATION OF FIRE EXTINGUISHER AND SPRINKLERS.
• DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.

OTHER DUTIES

• CHECK EMPLOYEE PACKAGES AS THEY EXIT TO ENSURE NO FOOD OR HILTON PROPERTY IS BEING REMOVED. SCREEN PERSONS ENTERING THIS ENTRANCE FOR PURPOSE AND AUTHORIZATION
• PROVIDE ACCURATE INFORMATION TO INQUIRERS FOR DIRECTIONS, HOURS OF OPERATION, ETC.
• ESCORT GUESTS AND EMPLOYEES AS REQUIRED TO PARKING LOTS, PROVIDE SAME FOR EMPLOYEES CARRYING HOUSE BANKS.
• OTHER DUTIES AS ASSIGNED BY THE SUPERVISOR.
  • ASSIST OTHER DEPARTMENTS AS DIRECTED

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Security Officer for the Hilton in Harrisburg, PA !

POSITION SUMMARY:

PERFORMS PROTECTIVE AND ENFORCEMENT FUNCTIONS IN A COURTEOUS AND RESTRAINED MANNER IN COPING WITH EMERGENCIES, UNDESIRED CONDUCT, DISTURBANCES AND THREATS TO LIFE AND PROPERTY TO MAINTAIN A SAFE AND SECURE ENVIRONMENT.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

• SPEND MAJORITY OF SHIFT ON FOOT PATROL, WALKING, CLIMBING STAIRS OF THE INTERIOR AND PERIMETER OF THE HOTEL TO OBSERVE AND IDENTIFY POTENTIAL SECURITY AND SAFETY RISKS OR UNDESIRABLE CONDITIONS. REQUIRES VERBAL COMMUNICATION USING PAGER AND TWO-WAY RADIO, BENDING, STOOPING AND KNEELING AS IN PERFORMING CPR.
• MAINTAIN ORDER IN THE HOTEL, DEALING WITH THE WELFARE OF GUESTS, EG., ASSISTING WITH DOOR LOCK PROBLEMS, COORDINATE EXPEDIENT RESPONSE TO EMERGENCY CONDITIONS SUCH AS FIRE, FIRE OR SAFETY HAZARDS AND THREATS TO LIFE AND/OR PROPERTY IN A CALM, RATIONAL AND PERSUASIVE MANNER. HANDLE UNDESIRED CONDUCT, VIOLATIONS OF