Security Officer, Healthcare

Duke University; Durham (NC); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Medical and dental benefits

Retirement benefits

Family-friendly programs

Job summary

Duke University Health System seeks a Security Officer in a healthcare setting to maintain safety and order for students, patients, visitors, and staff. You will respond to emergencies, monitor access, and support clinical teams in a calm, professional manner.

The role requires a high school diploma or GED, a valid NC driver’s license, and relevant certifications. Attractive benefits and comprehensive safety programs accompany the position.

Qualifications

• Must have a High School Diploma or GED and a valid NC driver's license.
• Pass pre-employment screening and background investigation.
• Maintain CPI, Vistelar, CPR and other applicable certifications.

Responsibilities

• Represent Duke Health with professionalism and exceptional customer service.
• Communicate via radios, email, and in-person with departments and visitors.
• Patrol premises on foot or vehicle to deter crime and ensure safety.
• Respond to alarms, emergencies, and requests for service promptly.
• De-escalate tense situations and assist clinical teams as needed.
• Maintain a weapons-free environment and screen for contraband.
• Uphold University and Hospital policies on safety and access control.

Skills

Professionalism

Customer service

Communication

De-escalation

Attention to detail

Education

High School Diploma or GED

North Carolina Driver's License

Tools

CPI training

Vistelar training

Job description

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Date: Oct 8, 2026

Be You. Be Bold. Choose Duke.

Be You.

At Duke, we celebrate individuality and the unique strengths each team member brings to our community. As aSecurity Officer, Healthcare, you'll play a vital role in creating a safe, calm, and welcoming environment for our students, patients, visitors, and staff. Your presence will help ensure that everyone who enters Duke feels supported, respected, and secure.

Qualifications

Education

Must have High School Diploma or GED. Must possess and maintain a valid North Carolina Driver's License. Pass or achieve an acceptable score on all pre-employment screening. Pass an extensive background investigation. Continued employmentis contingent upon successful attainment and ability to perform duties associated with job related certifications (CPR, IHASS, first aid, etc.) within the timeframe established by the department.

Experience

One year of experience preferably in a security related field.

Be Bold.

Step into a dynamic role where your professionalism, compassion, and attention to detail make a meaningful difference every day.

What You’ll Do:

• Serve as a professional representative of Duke Health, consistently modeling respect, urgency, empathy, and exceptional customer service.
• Communicate clearly and professionally using two-way radios, computers, email, and verbal interactions with departments, partner agencies, patients, and visitors.
• Patrol and monitor premises - on foot or by vehicle to deter crime, identify safety risks, and ensure a safe environment.
• Respond promptly to alarms, traffic control needs, medical emergencies, motorist assistance requests, suspicious activity, and other calls for service.
• De-escalate tense or emotional situations by remaining calm, empathetic, and in control.
• Support clinical teams by responding to patient intervention calls and, when necessary, safely restraining individuals in accordance with CPI, Vistelar, and departmental training.
• Maintain a weapons-free environment through screening, monitoring, controlled access, and detection technologies.
• Conduct property searches as needed to prevent contraband from entering the facility.
• Support compliance with University and Hospital policies, including smoking, access control, and safety guidelines.
• Perform basic vehicle maintenance tasks and report safety hazards or operational concerns.
• Demonstrate detailed knowledge of assigned facilities, grounds, and operational procedures.
• Maintain all required certifications, including CPI, Vistelar, CPR, and -where applicable- PPSB and TASER authorization.
• Perform other responsibilities that support Duke’s commitment to a safe, inclusive, and supportive environment.

Choose Duke.

Join a community built on trust, respect, and a shared commitment to excellence. At Duke, you'll grow your skills, work alongside compassionate professionals, and help safeguard a world-class institution dedicated to education, research, and health care.

Minimum Qualifications

Education

Must have High School Diploma or GED. Must possess and maintain a valid North Carolina Driver's License. Pass or achieve an acceptable score on all pre-employment screening. Pass an extensive background investigation. Continued employmentis contingent upon successful attainment and ability to perform duties associated with job related certifications (CPR, IHASS, first aid, etc.) within the timeframe established by the department.

Experience

One year of experience preferably in a security related field.

Degrees, Licensures, Certification

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $21.85 to USD $29.25. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas- an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.