Security Officer (Harrah's Philadelphia)

Caesars Entertainment; Chester (Delaware County); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Sicherheitsbeauftragten, der für die Gewährleistung der Sicherheit und den Kundenservice in einem dynamischen Casino-Umfeld verantwortlich ist. In dieser Rolle sind Sie dafür zuständig, die Gäste zu begrüßen, ihre Bedürfnisse vorherzusehen und Konflikte respektvoll zu lösen. Sie werden auch mit der Überwachung von Geldtransfers und der Einhaltung von Sicherheitsvorschriften betraut. Diese Position erfordert eine positive Einstellung, hervorragende Kommunikationsfähigkeiten und die Fähigkeit, in einem rauchigen Umfeld zu arbeiten. Wenn Sie ein leidenschaftlicher Dienstleister sind, der in einem aufregenden Casino-Umfeld arbeiten möchte, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Hohe Kundenservicefähigkeiten und positive Einstellung sind erforderlich.
• Erfahrung in der Öffentlichkeitsarbeit und Casinosicherheit ist wünschenswert.

Responsibilities

• Gewährleistung von Kundenservice und Einhaltung der Sicherheitsvorschriften.
• Überwachung von Geldtransfers und Durchführung sicherheitsrelevanter Aufgaben.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Kommunikationsfähigkeiten

Konfliktlösung

Sicherheitsvorschriften

Education

High School Diplom

Tools

Motorisierte Fahrzeuge

Job description

Security Officer (Harrah's Philadelphia)

Chester, PA, United States

Job Description

Essential Duties and Responsibilities:

1. Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
2. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
3. Creates an atmosphere of luck and celebrates customer wins.
4. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
5. Anticipates needs of internal and external guests and provides fast, flawless, and friendly/helpful service.
6. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
7. Promotes Caesars Rewards programs and card membership.
8. Provides a warm farewell and thanks guests for visiting.
9. Does everything in her/his power to defuse conflicts and confrontations and handles all guest interactions respectfully.
10. Enforces company security/safety regulations.
11. Guards transfer of money from Jackpot Booth to Main Cage.
12. Performs all security/safety related duties for Casino/Hotel.
13. Represents company and its property to ensure all Pennsylvania Gaming Control Board regulations and internal controls are adhered to at all times.
14. Supports slot operations and casino cashiering, soft count, and food and beverage related to securing cash assets.
15. Operates motorized vehicle, i.e. company van.

Requirements:

1. High school diploma.
2. Interpersonal and communication skills.
3. Physically able to stand and walk for long periods of time regardless if this position is needed indoors or outdoors.
4. Position may be outdoors regardless of weather conditions.
5. Public relations and casino security experience desirable.
6. Must have a valid driver’s license ID.
7. Is able to work in smoke filled environment and is able to sit and stand for prolonged periods of time.
8. Must be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”