Security Officer — Guest Safety & Emergency Response

Hilton; Washington (District of Columbia); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Travel perks for hotel stays

Employee stock purchase plan

Paid parental leave

Caregiving support services

Crisis concierge services

Mental health resources and EAP

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton’s Waldorf Astoria Washington DC hotel on Pennsylvania Avenue seeks a Security Officer to safeguard guests and property within a luxury setting. You will patrol interiors and exteriors, assist with investigations, maintain accurate security records, and respond to emergencies while delivering exceptional guest service.

Join a team dedicated to hospitality excellence at one of Washington DC’s premier addresses, blending safety with memorable guest experiences.

Qualifications

• A passion for hospitality and guest service.
• Integrity and doing the right thing.
• Leadership and teamwork to drive outcomes.
• Ownership and accountability with urgency in execution.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Job description

Hilton’s Waldorf Astoria Washington DC hotel on Pennsylvania Avenue seeks a Security Officer to safeguard guests and property within a luxury setting. You will patrol interiors and exteriors, assist with investigations, maintain accurate security records, and respond to emergencies while delivering exceptional guest service.

Join a team dedicated to hospitality excellence at one of Washington DC’s premier addresses, blending safety with memorable guest experiences.