Security Officer Guest Check In

Allied Universal; Jacksonville (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Officer Guest Check In in Jacksonville, FL. You will staff the front desk, greet visitors, verify credentials, manage access, and respond to security concerns as part of a dynamic, customer-focused team.

The role emphasizes friendly service, vigilant access control, and professional conduct in a transportation setting. A valid CPO license, HS diploma, and background check are required.

Qualifications

• CPO license is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet.
• Must be at least 18 for unarmed roles; 21+ for armed roles.
• Background check required by law.

Responsibilities

• Provide customer service to employees, visitors, contractors and transportation personnel; follow site procedures and emergency responses.
• Staff front desk and reception; greet visitors; manage check-in and credentialing; maintain access records.
• Monitor location access; verify IDs/authorization per procedures; deter unauthorized entry.

Skills

Customer service

Front desk presence

Access control

Emergency response

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Check In in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Transportation, and more. As a Front Desk Security Professional in a transportation location, you will serve as a welcoming, visible presence, assisting visitors, managing access, monitoring entry activity, and responding to security-related concerns. You will provide outstanding customer service while helping to support a professional environment. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $17.48 / Hour

Job Schedule:

• Mon 02:00 PM - 10:00 PM
• Tue 02:00 PM - 10:00 PM
• Wed 02:00 PM - 10:00 PM
• Thur 02:00 PM - 10:00 PM
• Fri 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and transportation personnel by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Staff the front desk and reception area, greet and direct visitors, manage visitor check-in and credentialing processes, and maintain accurate access records.
• Monitor access to the location, verify identification and authorization in accordance with site procedures, and help to deter unauthorized entry.
• Receive and route calls, deliveries, and inquiries; communicate relevant information to appropriate site personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, document observations, and report concerns through established channels.

Minimum Requirements:

• CPO is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.