Security Officer - Fulltime (Evenings) - Warren Campus

St. Luke's University Health Network - Nurse; Phillipsburg (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Security Officer to ensure the safety of patients, visitors, and staff. This vital role involves patrolling hospital grounds, managing security incidents, and responding to emergencies with professionalism and care. The ideal candidate will possess strong customer service skills and a commitment to maintaining a secure environment. Join a compassionate team that values excellence in care and service, and make a meaningful impact in the community. If you have a passion for safety and security, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required or 3 years of experience.
• Experience in security or customer service preferred.

Responsibilities

• Patrol hospital property to ensure safety for patients and staff.
• Investigate security incidents and document findings.
• Respond to violent behavior with de-escalation techniques.

Skills

Security Procedures

Customer Service

Verbal De-escalation

Physical Restraint

Education

High School Diploma or G.E.D.

3 years of verifiable experience

Tools

PPE (Personal Protective Equipment)

Incident Reporting Tools

Job description

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other healthcare providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for healthcare.

The Security Officer provides a valuable resource of information and service for patients, visitors, and staff at the hospital. At all times, the officer must display a professional, helpful, and positive attitude when dealing with all internal and external customers. Additionally, the officer is responsible for performing security duties, responding to all security alerts, fires, and disasters (e.g., Disasters Levels I, II, III, and IV). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.

Job Duties and Responsibilities:

1. Patrol hospital property to ensure safety for patients, visitors, employees, etc.
2. Handle and monitor patients exhibiting violent behavior.
3. Investigate security-related incidents and document findings on incident reports.
4. Maintain a daily report of activities.
5. Lock and unlock various buildings around the hospital campus.
6. Be part of the fire and disaster response teams.
7. Enforce hospital parking policy.
8. Display a caring and professional attitude when greeting all customers.
9. Respond to agitation or violent behavior with verbal de-escalation and/or physical restraint, demonstrating competence as part of the security alert team.
10. Perform hazardous patient decontamination procedures, including hazard identification, proper PPE use, decontamination setup, removal of contaminated clothing, and waste disposal.

Physical and Sensory Requirements:

Must meet specific physical requirements: sitting (up to 8 hours/day, 4 hours at a time), standing (up to 8 hours/day, 4 hours at a time), walking (up to 8 hours/day, 4 hours at a time). Handling and gripping equipment, occasional lifting (over 200 pounds with assistance), stooping, reaching, hearing, seeing, and depth perception are required.

Education:

High school diploma or equivalent (G.E.D.) required, or a minimum of 3 years of verifiable experience in lieu of a diploma.

Training and Experience:

Experience in security or related fields and customer service preferred. Valid PA or NJ Driver’s License with a good driving record is required. Must obey all motor vehicle regulations while operating hospital vehicles.

Please complete your application with your full legal name and current home address, including employment history for the past seven years, and upload a current resume if possible. Creating a profile after submitting your first application is highly recommended. Thank you for your interest in St. Luke's!

St. Luke's University Health Network is an Equal Opportunity Employer.