Security Officer Full Time Unarmed Patrol Customer Service

Allied Universal; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools program

Career growth opportunities

Health benefits and retirement plan

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Unarmed Patrol Customer Service in Chicago, IL. You will serve clients, patrol assigned areas, and maintain a visible presence to deter incidents while delivering excellent customer service.

The role requires a high school diploma or equivalent, 18+ years old for unarmed roles, and passing background checks and drug screening as applicable. Security duties will include monitoring access points and assisting visitors and staff.

Qualifications

• Prior customer service experience preferred.
• CPR certification preferred.
• Guard card or license preferred.
• Must be at least 18 years old for unarmed roles (21+ for armed).
• Background check will be conducted in accordance with laws.

Responsibilities

• Provide customer service to visitors, students, faculty, staff, and guests by following security procedures and policies.
• Respond calmly and professionally to incidents and critical situations.
• Conduct regular unarmed patrols of galleries, classrooms, public areas, and surrounding perimeter.
• Monitor access points and visitor activity to deter unauthorized access.
• Document incidents and provide directions to maintain a welcoming environment.

Skills

Customer service

CPR certification

Guard card/license

Age 18+

Background check consent

Education

High School Diploma or GED

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Service in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Patrol Officer at a leading educational and cultural institution, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will provide outstanding customer service, communicate professionally with visitors and staff, and support a welcoming environment. Join Allied Universal's agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule:

DayTimeMon09:30 AM - 05:00 PMWed09:30 AM - 05:00 PMFri09:30 AM - 05:00 PMSat09:30 AM - 05:0 PMSun09:30 AM - 05:00 PM

What You'll Do:

• Provide customer service to visitors, students, faculty, staff, and guests by carrying out security-related procedures, site‑specific policies, and emergency response activities when appropriate.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem‑solving manner.
• Conduct regular and random unarmed patrols throughout galleries, classrooms, public areas, staff spaces, and the surrounding perimeter; working environments and conditions may vary by location.
• Monitor access points and visitor activity, report unusual conditions, and help to deter unauthorized access to restricted areas.
• Support a welcoming museum and educational environment by providing directions, communicating site policies, and documenting incidents in accordance with Allied Universal procedures.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.