Security Officer Full Time Unarmed Patrol Access Services

Allied Universal; Santa Monica (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits program

Perks program

Job summary

Allied Universal is seeking a Security Officer in Santa Monica, CA to perform unarmed patrols, monitor entrances, and assist customers and visitors. This full-time role emphasizes safety, professional conduct, and quality service in a retail and mall setting.

Responsibilities include responding to incidents, documenting activities, and maintaining a visible security presence while engaging shoppers and employees with courtesy and clear communication.

Qualifications

• At least 6 months of security experience required.
• High school diploma or equivalent.
• Background check and drug screen required.
• 18+ for unarmed roles; 21+ for armed roles.
• Guard card or license preferred.
• Experience with access control or badge preferred.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and employees.
• Conduct regular and random unarmed patrols in retail common areas and surrounding areas.
• Respond to incidents calmly and escalate per site procedures.
• Monitor access points and document incidents in required reports.
• Direct visitors and support a welcoming retail environment.

Skills

Customer service

Security experience

Access control

Observation and reporting

Communication skills

Education

High school diploma or equivalent

Guard card/license preferred

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Access Services in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security‑related incidents, support access control, and assist visitors with professionalism. Deliver exceptional customer service and clear communication while working as part of an agile, reliable, and innovative Allied Universal team that puts people first and acts with integrity.

Position Type

Full Time

Pay Rate

$20.00 / Hour

Job Schedule

DayTimeMon02:00 PM - 10:30 PM
Thur02:00 PM - 10:30 PM
Fri02:00 PM - 10:30 PM
Sat02:00 PM - 10:30 PM
Sun02:00 PM - 10:30 PM

What You’ll Do

• Provide customer service to shoppers, tenants, visitors, and/or employees by carrying out site‑specific procedures, policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout retail common areas, storefront corridors, parking areas, and the surrounding perimeter to help identify and report unusual activity or maintenance concerns.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner, escalating matters according to site‑specific procedures.
• Monitor access points, observe activity within assigned areas, and document security‑related incidents, observations, and daily activities in required reports.
• Assist with directing visitors, providing information, and supporting a welcoming retail environment while maintaining awareness of security‑related conditions.

Minimum Requirements

• At least 6 months of security‑related experience is required.
• A guard card or license is preferred.
• Comfortability using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Equal Opportunity Statement

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.